Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mackenzie Jackson

Chandler,AZ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administration position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Stay at Home Parent

01.2017 - Current
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships
  • Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives
  • Developed and maintained relationships with community organizations and agencies

CNA

Banner Baywood
10.2016 - 01.2017
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Supported ambulation and physical therapy needs by conducting planned exercise routines
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients

Server

Texas Roadhouse
09.2010 - 01.2016
  • Served food and beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Cultivated warm relationships with regular customers
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • Set positive tone for entire dining experience as first point of contact for incoming guests
  • Resolved customer complaints promptly and professionally to maintain positive reputation
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits

Education

Bachelor of Science - Healthcare Administration

University of Phoenix
Phoenix, AZ
07.2021

Cardiopulmonary Resuscitation
Mesa, AZ
11.2020

Associate of Science -

Gateway Community College
Phoenix
12.2019

Arizona Medical Training Institute
Mesa
11.2014

Chandler Gilbert Community College
Chandler, AZ
05.2014

High School Diploma -

Basha High School
Chandler, AZ
06.2010

Skills

  • Personable
  • Compassionate
  • Positive
  • Leadership skills
  • Conflict Resolution
  • Good Telephone Etiquette
  • Organizational Skills
  • Customer Relations
  • Cultural Awareness
  • First Aid/CPR
  • Microsoft Office

References

References due upon request

Timeline

Stay at Home Parent

01.2017 - Current

CNA

Banner Baywood
10.2016 - 01.2017

Server

Texas Roadhouse
09.2010 - 01.2016

Bachelor of Science - Healthcare Administration

University of Phoenix

Cardiopulmonary Resuscitation

Associate of Science -

Gateway Community College

Arizona Medical Training Institute

Chandler Gilbert Community College

High School Diploma -

Basha High School

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Mackenzie Jackson