Mackenzie Jackson
Kroger Co, Inc
Vienna,IL
3
years of professional experience
Detail-oriented individual with a versatile background in customer service and education. Known for strong communication and organizational skills, contributing to positive outcomes in various roles. Ready to leverage expertise to enhance customer experiences and support team objectives.
Work History
Cashier
3 Months- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to uphold store standards.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled cash, credit, and gift card transactions while adhering to company protocols.
- Participated in training sessions to improve product knowledge and service skills.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Daycare Assistant Teacher
9 Months- Assisted in implementing daily lesson plans to support children's learning and development.
- Supervised children during activities to ensure safety and promote positive interactions.
- Organized educational materials and resources for classroom use, enhancing learning experiences.
- Engaged with parents to provide updates on child progress and address concerns effectively.
- Maintained cleanliness and organization of classroom environment, supporting hygiene practices.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
Janitor
2 Years- Trained new janitorial staff on safety protocols and effective cleaning techniques to ensure compliance with health standards.
- Maintained cleanliness and sanitation in rehabilitation facilities to ensure safe environments for patients and staff.
- Operated cleaning equipment, including floor buffers, vacuums, and pressure washers, to enhance facility appearance.
- Monitored and restocked cleaning supplies to maintain efficient workflow and operational readiness.
- Helped maintain cleanliness standards within shared spaces such as lounges, laundry rooms, kitchens.
Waitress
2 Months- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Took accurate orders and communicated effectively with kitchen staff for timely meal preparation.
- Managed multiple tables efficiently, demonstrating strong multitasking and time management skills.
- Handled cash transactions and processed payments accurately using point-of-sale systems.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
High School Diploma
- Honors Scholarship Recipient
Associate of Arts - Elementary Education
- Honoree of High GPA
- 3.76 GPA
Skills
Client support
Work ethnicity
Customer assistance
Store maintenance
Team collaboration
Service excellence
Health and safety
Customer engagement
Timeline
Cashier
Kroger Co, Inc
05.2026 - 08.2026Read More
Daycare Assistant Teacher
Little Treasures Daycare
07.2025 - 04.2026Read More
Waitress
Ned's Shed
06.2024 - 08.2024Read More
Janitor
REAL Rehabilitation
04.2023 - 04.2025Read More
Shawnee Community College
Associate of Arts from Elementary Education
Read More
Homeschool
High School Diploma
Read More