Mackenzie Jefferson
Wilmington,NC
Summary
Dedicated professional with strong communication and interpersonal skills, recognized for a creative approach to problem-solving. Proven ability to contribute effectively within team environments and support organizational objectives. Eager to leverage talents in a dynamic role that promotes growth and innovation.
Overview
7
7
years of professional experience
Work History
Hostess & Food Expo
Rx Chicken & Oysters
Wilmington, NC
11.2024 - Current
- Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
- Ensured that all plates were properly garnished before being served to customers.
- Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests.
- Collaborated with chefs on preparation times for various menu items based on demand levels.
Personal Assistant to the Creator/Director
Jukebox LLC
Wilmington , NC
06.2024 - 10.2024
- Organized travel arrangements, including flights, transportation, and accommodation.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Coordinated meetings between internal departments and external partners.
- Arranged conference calls with remote employees or clients located outside of local area.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Maintained confidential files related to personnel records or other sensitive information.
- Attended meetings with producers and studio executives to discuss progress on the film project.
- Communicated regularly with producers about any problems encountered during production process.
News Producer
ABC News 4
Charleston, SC
10.2023 - 12.2023
- Developed daily rundowns for newscasts by selecting stories, assigning reporters, writing teases and setting up graphics.
- Edited scripts for accuracy, grammar, clarity and style consistency prior to airtime.
- Directed talent on camera during rehearsals and actual tapings.
- Attended editorial meetings to identify potential topics for future segments or programs.
Production Assistant
Netflix
Charleston, SC
05.2022 - 08.2022
- Communicated with other crew members via walkie-talkies to coordinate production activities
- Acted as runner to distribute messages or items within film crew and cast
- Ensured smooth filming operations by controlling pedestrian flow.
- Notified supervisors of project progress, equipment needs and notable expenditures
- Demonstrated equipment operation techniques and daily procedures to newly hired employees
- Ensured critical paperwork was prepared and delivered on time.
Head Hostess
Rx Chicken & Oysters
Wilmington, NC
05.2021 - 08.2021
- Resolved conflicts between customers in an efficient and professional manner.
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Head Hostess
Rx Chicken & Oysters
Wilmington, NC
03.2019 - 08.2021
- Provided excellent customer service to ensure guest satisfaction.
- Trained new staff on proper hosting procedures and policies.
- Ensured that the dining room was always clean, organized, and presentable.
- Anticipated potential problems and took appropriate action to prevent them from occurring.
- Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
Retail Cashier
Sweetwater Surf
Wrightsville Beach, NC
06.2018 - 08.2018
- Processed cash, credit, and check payments accurately and efficiently.
- Handled returns of merchandise in an efficient manner while maintaining customer satisfaction.
- Followed company policies regarding payment methods, discounts, refunds.
- Assisted other team members with their tasks as needed.
Retail Worker
Surf City Surf Shop
Wrightsville Beach, NC
06.2017 - 08.2017
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Education
Bachelor of Communication - Minor in Film Studies
North Carolina State University
Raleigh, NC05.2023
Skills
- Critical thinker
- Perform well in high-demand, fast-paced environments
- Excellent communication skills
- Problem resolving
- Meticulous attention to detail
- Travel booking management
- Hospitality and accommodation
References
- Carole Peterman, Amazon Studios, Line Producer, (910) 619-9326, carole69@aol.com
- Susan Covington, SAC Art, Interior Designer, (910) 262-5111, scovington31@gmail.com
Timeline
Hostess & Food Expo
Rx Chicken & Oysters
11.2024 - Current
Personal Assistant to the Creator/Director
Jukebox LLC
06.2024 - 10.2024
News Producer
ABC News 4
10.2023 - 12.2023
Production Assistant
Netflix
05.2022 - 08.2022
Head Hostess
Rx Chicken & Oysters
05.2021 - 08.2021
Head Hostess
Rx Chicken & Oysters
03.2019 - 08.2021
Retail Cashier
Sweetwater Surf
06.2018 - 08.2018
Retail Worker
Surf City Surf Shop
06.2017 - 08.2017
Bachelor of Communication - Minor in Film Studies
North Carolina State University
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