Mackenzie Kronk

• Manage a caseload of children and families receiving ongoing services from the child welfare agency.
• Monitors the behavior and well-being of children who have been placed in foster homes and residential treatment centers.
• Conducts comprehensive assessments to identify strengths, needs, and risks within families.
• Evaluates the actions or behavior of parents, children, and other persons associated with cases and determines the need for appropriate individual or family educational or counseling programs such as parenting skills, drug testing, substance abuse, or other educational/counseling programs.
• Assess for ongoing abuse and neglect. - Coordinate with internal and external service providers to ensure families receive necessary support services such as counseling, parenting classes, substance abuse treatment, and housing assistance.
• Facilitate family reunification by monitoring behavior and progress displayed by family members, interacting with family members to provide encouragement and support, and provide services so that children may be successfully reunified with their parents; documents family reunification and maintenance steps by writing progress reports and case plans that serve as legal documents or court orders.
• Advocate for the needs of children and families within the child welfare system and other relevant systems (e.g., education, healthcare).
• Maintain accurate and up-to-date case records in accordance with agency policies and legal requirements.
• Uses automated case management (CMS/CWS) systems to write status reports and document actions pertaining to assigned cases.
• Provide crisis intervention and support to families during times of heightened stress or instability.

• Investigated child abuse and neglect allegations by interviewing and counseling parents, children, and adolescents, analyzing information and data collected, determining degree of danger and risk of future abuse and neglect, determining if removal of the child from the home is necessary, and conducting time sensitive investigations per court order or in compliance with State of California law.
• Completed all necessary contacts and assisted with court reports, per child
• Collaborated with families, social workers, law enforcement, and other professionals to assess the situation and provide necessary support and intervention.
• Promote the best interests of the child and ensure their safety, while also striving to preserve family unity whenever possible.

Determined eligibility for the Emergency Rental Assistance Program by reviewing documentation based on the guidelines given by the U.S. Department of the Treasury to help eligible households in qualifying areas that were financially impacted during the COVID-19 pandemic.

• Adapted lessons for novice and intermediate English learners to enhance engagement.
• Directed classes, fostering a safe and productive learning environment for all students.
• Delivered personalized instruction through encouragement of interactive learning methods.

• Taught reading to Early Grade Learners aged between 7 - 15 through synthetic phonics instruction, shared reading and comprehension instruction.
• Implemented DEAR Day (National Ugandan Drop Everything And Read Day) to a school of 1,300 students.
• Engaged the entire school in literacy projects using local materials and a series of games that highlighted phonemic awareness, alphabetic principle, and comprehension of the story.
• Instructed creative writing and short story prompts to upper primary students.

• Provided care for children aged five to sixteen.
• Facilitated hiking trips and organized daytime activities.
• Coordinated nighttime routines to ensure safety and comfort.

• Shadowed caseworkers, documenting case notes and conducting drug screenings for clients.
• Interacted with clients to gather relevant information and provide support.
• Utilized online database for accurate documentation of client case notes.