Mackenzie Kunz
Bremerton,WA
Summary
Enthusiastic, reliable, and professional. Takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Counselor
US Navy
04.2022 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Significant accomplishments would be making the rank of E6 in under 8 years. Had 3 successful deployments along with an overseas tour. Have had the opportunity to directly impact over 7 thousand people in assisting them and their families in their career decisions either in or out of the military.
Logistics Specialist
US Navy
11.2015 - 04.2022
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Managed a Multi Million dollar budget
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Significant accomplishments would be being meritoriously advanced due to my performance in the pacific area of operation during a humanitarian deployment. Being the only specialist for 15 different locations without complications.
Cashier/Customer Service
Staples
04.2013 - 10.2015
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- No major accomplishments at the establishment as this was my first job and I did well at it for the time I was there.
Education
Bachelor of Science - Bachelors of Science And Health
Western Governors University
Salt Lake City, UT05.2026
High School Diploma -
Newark High School
Newark, OH05.2015
Skills
- Individual / Group Counseling
- Crisis Intervention
- Human Resources
- Logistics
- Warehouse Management
- Conflict Management
- Customer service
- Customer support
- Cash handling
- Front desk
- Retail sales
Certification
CPR Certification, 03/01/23, 03/01/25
Timeline
Counselor
US Navy
04.2022 - Current
Logistics Specialist
US Navy
11.2015 - 04.2022
Cashier/Customer Service
Staples
04.2013 - 10.2015
Bachelor of Science - Bachelors of Science And Health
Western Governors University
High School Diploma -
Newark High School