MacKenzie Lane
Summary
Outgoing Volunteer providing experience helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish a measurable impact. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs—wide-ranging knowledge of applicable services and professionals appropriate for clients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Volunteer
Special Olympics North Carolina
11.2023 - 11.2023
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Developed marketing materials for events, increasing public interest and attendance rates.
Pet Sitter
Neighbors & Associates
06.2022 - 07.2023
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Increased client retention rate through excellent communication skills and genuine love for animals.
Babysitter
Babysitting
05.2022 - 07.2023
- I was responsible for the child's safety
- I took care of kids from the ages of 3 to 12
- I would usually babysit for one to three kids at a time
- I would make sure they were fed, and in bed when needed, and I also made sure they had fun
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Teacher's Assistant
Expressions Of Worship
09.2022 - 04.2023
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Taught Class Materials that they were learning that week
- Talked to parents and kids before and after class about behaviors or concerns
- Enhanced student dance technique by providing clear instructions and demonstrations.
- Assisted lead teacher in choreographing routines for recitals and performances, showcasing students'' progress.
- Boosted student confidence through constructive feedback and personalized guidance during practice sessions.
- Ensured a safe and supportive learning environment by enforcing studio rules and maintaining clean dance spaces.
- Promoted teamwork among students by organizing group activities and practice sessions.
- Communicated effectively with parents regarding their child's progress, addressing any concerns or questions they had.
At the front worker
Dara Holsters
03.2021 - 07.2021
- I would make parts to put on the holsters or get boxes ready to ship out the holsters
- I was also trained to answer the phone if no one else could
- Increased production efficiency by streamlining processes and implementing time-saving strategies.
- Reduced workplace accidents with thorough safety training and regular equipment maintenance.
- Collaborated with cross-functional teams to ensure project success, resulting in improved workflow efficiency.
- Completed projects on schedule and within budget, leading to increased client satisfaction and repeat business.
Education
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
Zebulon, NC05.2023
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
Charlotte, NC05.2027
Skills
- Community Engagement
- Organized and Efficient
- Teamwork and Collaboration
- [State] Driver's License
- Empathy and compassion
- Effective communication
- Event Setup
- Flexible Schedule
- Relationship Building
- Public Speaking
- Time management
Accomplishments
In High School, I was Magna Cum Laude, I was also a North Carolina Academic Scholar, and I was on the National Honors Society for Dance.
Timeline
Volunteer
Special Olympics North Carolina
11.2023 - 11.2023
Teacher's Assistant
Expressions Of Worship
09.2022 - 04.2023
Pet Sitter
Neighbors & Associates
06.2022 - 07.2023
Babysitter
Babysitting
05.2022 - 07.2023
At the front worker
Dara Holsters
03.2021 - 07.2021
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
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