Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mackenzie Lewis

Brooklyn,NY

Summary

Proactive Park Greeter and Custodial Worker with extensive experience in maintaining cleanliness, streamlining procedures, and enhancing visitor satisfaction. Skilled in traffic control, safety enforcement, and event coordination. Bringing strong teamwork, effective problem-solving, and environmental awareness to foster a welcoming and safe environment.

Overview

3
3
years of professional experience

Work History

Park Greeter

Magic Kingdom Park
07.2024 - Current
  • Supported event coordination efforts for successful park programming and special occasions.
  • Streamlined entrance procedures by efficiently validating passes.
  • Assisted in maintaining park cleanliness, ensuring a welcoming environment for all guests.
  • Facilitated traffic control during peak hours, ensuring smooth flow of guests entering and exiting the premises.
  • Contributed to positive guest feedback by offering helpful directions and answering inquiries with accuracy and enthusiasm.
  • Maximized visitor satisfaction with engaging conversations about attractions, amenities, and events within the park.
  • Enhanced visitor experience by providing warm greetings and assistance upon park entry.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Promoted accessibility for visitors of all ages and abilities by providing clear guidance on available accommodations and services.

Custodial Worker

Magic Kingdom Park
05.2024 - 07.2024
  • Collected trash and emptied receptacles and recycling containers.
  • Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
  • Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces.
  • Responded immediately to calls from personnel to clean up spills and codes.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Completed specialized training sessions on new equipment or processes, staying current on industry best practices.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Maintained cleanliness of restrooms.

Library Assistant

Emerson College
09.2022 - 12.2022
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Monitored library environments to maintain safe, hazard-free settings.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.

Floor Staff Member

Regal Cinemas
06.2022 - 08.2022
  • Assisted with opening and closing procedures, ensuring thorough preparation for each day's business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Maintained safety standards by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Helped maintain organization through consistent restocking throughout the day, ensuring adequate product availability for customers at all times.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.


Sales Representative

Old Town Trolley
09.2021 - 10.2021

Education

Bachelor of Arts - Comedy

Emerson College
Boston, MA
05.2026

Skills

  • Quick Decision Making
  • Adaptable Personality
  • Effective problem solving
  • Professional Appearance
  • Cleaning and sanitation
  • Attention to Detail
  • Strong improvisation
  • Creative Writing
  • Comedic timing
  • Visual Art Creation
  • Creative capabilities
  • Artistic flair

Accomplishments

  • Had a painting presented in the Guggenheim as part of a children's art program in third grade.
  • Fred Armisen told me I'd "do great".

Timeline

Park Greeter

Magic Kingdom Park
07.2024 - Current

Custodial Worker

Magic Kingdom Park
05.2024 - 07.2024

Library Assistant

Emerson College
09.2022 - 12.2022

Floor Staff Member

Regal Cinemas
06.2022 - 08.2022

Sales Representative

Old Town Trolley
09.2021 - 10.2021

Bachelor of Arts - Comedy

Emerson College

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Mackenzie Lewis