Mackenzie Malcolm
Philadelphia,PA
Summary
Thoughtful Resident Care Coordinator committed to thorough, individualized care and comprehensive compassion for patients with all kinds of needs. Kind, approachable and knowledgeable about medical field and communicating with patients and physicians.
Overview
5
5
years of professional experience
Work History
Resident Care Coordinator
The Province Of Southampton
09.2023 - Current
- Remained alert to problems or health issues of clients and competently responded.
- Hired and trained [Number] new staff members on facility policies, patient care and medicine distribution.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Ordered all pharmacy supplies and kept check on inventory levels.
Medication Technician
The Province Of Southampton
01.2023 - Current
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Reordered medication to maintain adequate supply.
- Served as a reliable resource for colleagues and nursing staff, offering guidance on medication administration best practices and regulations.
- Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
Caregiver
The Province Of Southampton
11.2022 - Current
- Recorded status and duties completed in logbooks for management.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Completed regular check-ins and progress report for each client.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Monitored clients' overall health and well-being and noted significant changes.
Restaurant Server
The Landing Of Southampton
10.2021 - Current
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Stocked server areas with supplies before, during and after shifts.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Trained new employees on restaurant procedures and plating techniques.
Sales Associate
Gap Factory
10.2020 - 10.2021
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
Lifeguard
American Pool Management
07.2019 - 09.2020
- Watched over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water.
- Adhered strictly to emergency action plans.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Education
No Degree - Licensed Practical Nursing
Prism Career Institute
Philadelphia, PA08.2025
High School Diploma -
Abraham Lincoln High School, Philadelphia PA
3201 Ryan Ave, Philadelphia PA06.2022
Skills
- Full Safety Compliance
- CPR Certified
- Accident and Injury Prevention
- Equipment Inspection
- Hazard Detection
- Critical Thinking
- Crisis Management
- Verbal and Written Communication
- Customer Service
- Teamwork and Collaboration
- Store Opening and Closing
- Cash Handling
- Problem-Solving
Timeline
Resident Care Coordinator
The Province Of Southampton
09.2023 - Current
Medication Technician
The Province Of Southampton
01.2023 - Current
Caregiver
The Province Of Southampton
11.2022 - Current
Restaurant Server
The Landing Of Southampton
10.2021 - Current
Sales Associate
Gap Factory
10.2020 - 10.2021
Lifeguard
American Pool Management
07.2019 - 09.2020
No Degree - Licensed Practical Nursing
Prism Career Institute
High School Diploma -
Abraham Lincoln High School, Philadelphia PA
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