Mackenzie Mallory
Arlington
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, i have the ability to multitask and prioritize tasks effectively, ensuring seamless service and positive guest experiences. Experienced in organization, friendliness and positivity all around!
Overview
7
7
years of professional experience
Work History
Server
No Frills Bar and Grill
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Real Estate Assistant
J.R. Parker and Associates
05.2021 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Maintained efficient office operations by handling errands and administrative functions.
- Coordinated appointments to show marketed properties.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
Bartender
Stumpy's Blues Bar
11.2018 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
North Hills Private School
Millsap, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Professional appearance
- Memory retention
- Cleanliness standards
- Task prioritization
- Multitasking and organization
Languages
Sign language
Professional Working
Timeline
Server
No Frills Bar and Grill
08.2024 - Current
Real Estate Assistant
J.R. Parker and Associates
05.2021 - Current
Bartender
Stumpy's Blues Bar
11.2018 - 03.2024
North Hills Private School
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