Mackenzie Mason
Gibbstown
Summary
With seven years of financial experience, I possess excellent organization and interpersonal skills. Thriving in dynamic and high-pressure environments, I quickly adapt to new tasks to accomplish objectives. My expertise lies in cultivating important employee connections, consistently representing the company with a courteous and professional attitude.
Overview
4
4
years of professional experience
Work History
AML Compliance Officer- Associate
JPMorgan Chase
10.2021 - Current
- Collect and document data, including alert, investigation, or Suspicious Activity Report history; Know Your Customer information; relevant account and transaction data; plus any other required information to assist the investigation
- Drafting and filing SARs consistent with the Financial Crimes Enforcement Network (FinCEN) requirements
- Assist is projects with internal groups such as FIU, Fraud, ect
- Review and analyze underlying data gathered to assess reasonable cause in order to escalate an alert to Investigations, or to clear the alert
- Works independently and within team setting to achieve both personal and team goals
- Disposition and fully document all alerts, including supporting data, analysis and rationale for disposition, within the case management system in a timely manner
- Build relationships with AML Investigations units, effectively communicating and transferring information for case investigations
- Conduct periodic internal account / customer reviews to identify potentially suspicious activity
- Function as a key contributor and demonstrate knowledge of AML issues as well as broader functional knowledge
- Participate in individual and department goal development and execute on tactical strategies for goal attainment
Head Teller/Teller Manager
TD Bank
01.2021 - 10.2021
- Perform daily tasks while managing teller line staff
- Ensure teller line is within compliance and following operational guidelines
- Utilize tools and resources to coach tellers on meeting both store and personal goals
- Often cooperates and communicates with other departments to provide them with additional information related to customer cases or investigations
- Rectify and Identify teller differences
- Understanding of regulatory concepts including, but not limited to, the Bank Secrecy Act, Office of Foreign Assets Control sanctions, and the USA PATRIOT Act
- Utilize resources in order to investigate and resolve customer issues
- Trains staff and assists in the onboarding and hiring of new employees
- Ensure all operational reports are completed on time
- Strong written and verbal communication skills
- Resolve any functional and operational issues on the teller line
- Comfortable in decision making
- Maintain both bank and customer confidentiality
- Familiar with Microsoft products (Teams, Excel, Word, PowerPoint, etc)
Education
Bachelor of Arts - Psychology, Human Resources
Rutgers University
Camden, NJ01.2019
Minor - Human Resources Development
Rutgers University
Camden, NJ01-2019
High School -
Penns Grove High School
Carney's Point, NJ06.2014
Skills
- Enhanced due diligence
- Suspicious activity reporting
- Legal research
- Transaction monitoring
- Customer due diligence
Timeline
AML Compliance Officer- Associate
JPMorgan Chase
10.2021 - Current
Head Teller/Teller Manager
TD Bank
01.2021 - 10.2021
High School -
Penns Grove High School
Bachelor of Arts - Psychology, Human Resources
Rutgers University
Minor - Human Resources Development
Rutgers University
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