Mackenzie McDaniel
Linwood,KS
Summary
Fire & EMS professional with direct experience as both a frontline user and implementation team member for First Due at the department level. Played a hands-on role in platform configuration, administration, and rollout, developing a practical understanding of how Fire & EMS agencies adopt technology and use data in real-world operations. Currently seeking a transition into a less physically demanding role where deep knowledge of fire service operations, terminology, and technology can translate directly into supporting agencies through effective system implementation and adoption.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Firefighter - EMT
Northwest Consolidated Fire District
De Soto , KS
08.2022 - Current
- Respond to crisis-related emergencies with calm, trauma-informed communication
- Perform patient assessments and provided medical and emotional support in high-stress situations
- Engage compassionately with patients and families during moments of acute distress
- Collaborate within multidisciplinary teams under pressure
- Complete detailed documentation while maintaining professionalism and confidentiality
- Maintain firefighting equipment, including hoses and ladders, on a daily basis
- Perform daily truck checks on department apparatus, perform routine maintenance, and troubleshoot issues
- Utilize First Due for inventory, truck checks, time off, and equipment needs
- Participate in training drills and exercises to maintain proficiency in fire suppression tactics
- Train continuously to maintain required physical fitness for demanding work
- Conduct regular safety inspections of buildings to identify any potential hazards
Firefighter-EMT & Administrator
Leavenworth County Fire District #2
Linwood, KS
05.2021 - Current
- Support department transition to a fully electronic suppression control (SAM) system on our fire apparatus, replacing manual valve operations with digitally controlled pump and water delivery systems
- Learn and train others on the operation of the SAM system, including digital pump controls, valve actuation, and system safeguards
- Selected to attend FDIC representing IDEX with our front line apparatus equipped with the SAM system, serving as an engineer/operator to demonstrate the system to potential clients and provide water sources to all products needing a water source for demonstration purposes
- Serve as a key member of the First Due implementation team, supporting rollout, configuration, and adoption across department operations
- Administer Assets & Inventory modules, including apparatus, equipment, consumables, and lifecycle tracking to ensure operational readiness
- Manage backend platform configuration including user permissions, data integrity, workflows, and reporting
- Collaborate with command staff and end users to translate operational needs into effective system configuration
- Provide ongoing system administration, troubleshooting, and optimization post-implementation
- Train firefighters, officers, and administrative staff on daily platform use, mobile workflows, and best practices
- Support NFIRS/ePCR workflows, pre-incident planning data, scheduling, and personnel management within the platform
- Act as an internal subject-matter expert, ensuring data accuracy, consistency, and compliance
- Serve as a liaison between field users and leadership to improve adoption and user experience
Forestry Technician- Backcountry Wilderness Ranger
United States Forest Service
Skykomish, WA
04.2019 - 09.2019
- Patrol three wilderness areas and other trails according to the Wilderness Management Plan
- Backpacking patrols for up to four days, covering a high mileage of trails in remote areas
- Maintain, re-route, and improve current trail system in some of the more remote trails on the district
- Provide maintenance to all gear, tools, and equipment used for trails and backpacking hitches
- Engage and interact with the public about safety, wilderness ethics, Leave No Trace, history of the area, and outdoor education
- Facilitate communication with outside resources such as the WTA and volunteer wilderness ranger program
- Record visitor use through the use of Wilderness permits, trailhead registration, and ranger contacts
- Enforce Forest Service rules and regulations in an informative and positive manne
- Implement land restoration and resource management projects using ArcGIS for spatial planning and analysis
- Collect, validate, and manage geospatial and field data to support project design, tracking, and reporting
- Integrate field-collected data into centralized systems to improve data accessibility and decision-making
- Use GIS tools to assess site conditions, prioritize restoration areas, and evaluate project effectiveness
- Train staff and volunteers on data collection tools, field mapping workflows, and system use
- Apply technology to streamline field operations, improve documentation, and support long-term land management strategies
- Respond to any and all emergencies that may arise while in the backcountry and front country
- Maintain trailhead bathrooms as well as information boards
- Collaborate with co-workers to delegate projects and tasks that need to be completed
Head Research Assistant
The University of Kansas
Lawrence, Kansas
05.2015 - 12.2015
- Served as Head Research Assistant for a clinical psychology study within a university psychological clinic
- Obtained informed consent from clients in a professional, confidential clinical setting
- Administered, scored, and tracked psychological assessments, surveys, and standardized measures
- Organized and maintained research and clinical documentation in compliance with ethical and institutional guidelines
- Collected, recorded, and reported data accurately to supervising clinicians and research staff
- Supported clinic operations through scheduling coordination and administrative organization
Education
Bachelor of General Studies - Psychology
University of Kansas
Lawrence, KS05-2019
Skills
- Fire & EMS Operations & Terminology
- Public Safety Software Implementation
- Platform Administration & Configuration
- Assets & Inventory Management
- Data Integrity & Quality Control
- Workflow Optimization
- System Adoption & Change Management
- Calm decision-making in high-stress environments
- Positive and down-to-earth personality
Certification
- Emergency Medical Technician (EMT) KS License
- Ice Water Rescue Certification
- Firefighter I and II Certifications
- Red Card, Firefighter Type 2
- Red Card, Security Specialist Level 2
- Forest Protection Officer Certification
- ASI ATV Ridercourse Certification
- CPR & Wilderness First Aid
- Medication Administration
- National Sawyer Certification; “A” level Chain Saw and Crosscut Saw
- Defensive Driving
- Social and Behavioral Research in Human Subjects
References
References available upon request.
Timeline
Firefighter - EMT
Northwest Consolidated Fire District
08.2022 - Current
Firefighter-EMT & Administrator
Leavenworth County Fire District #2
05.2021 - Current
Forestry Technician- Backcountry Wilderness Ranger
United States Forest Service
04.2019 - 09.2019
Head Research Assistant
The University of Kansas
05.2015 - 12.2015
Bachelor of General Studies - Psychology
University of Kansas