Mackenzie Mcdowell
Peterson Toyota
Lumberton,NC
5
years of professional experience
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Work History
Deal Poster / Warranty Clerk
3 Years 10 Months- Processed and posted vehicle sales deals, ensuring all figures and transaction details accurately matched between physical paperwork, dealership computer systems, and bank documentation.
- Reviewed and organized vehicle deal files to ensure compliance with bank requirements and support accurate financial reporting.
- Prepared and assembled complete deal packages for submission to banks and financial institutions.
- Verified deal calculations and financing information to maintain accuracy and uphold customer trust in financial transactions.
- Reviewed transactions and documentation for errors and followed up with appropriate departments to resolve discrepancies.
- Processed product cancellations requested by customers or financial institutions, ensuring cancellations were accurately documented and reflected in the appropriate accounts.
- Reconciled dealership bank accounts, identifying discrepancies to ensure accurate account balances and support financial integrity.
- Calculated and configured monthly salesperson commissions based on vehicle sales volume and applicable dealership guidelines.
- Prepared daily service and parts department deposits, ensuring funds were accurately recorded and processed each morning.
- Reconciled dealership bank accounts by reviewing transactions, identifying discrepancies, and ensuring account balances matched company records.
- Reconciled accounting schedules and investigated discrepancies to maintain accurate financial records.
Recruiter Assistant
8 Months- Manage front desk operations, welcoming and checking in candidates for interviews and orientations.
- Answered incoming phone calls, addressing applicant inquiries about hiring process to enhance candidate experience.
- Schedule interviews, orientations, and other candidate appointments.
- Conducted drug screenings per company procedures, ensuring compliance and candidate safety.
- Collect and verify identification documents and other required employment paperwork.
- Conduct drug screenings in accordance with company procedures.
- Maintained professional and welcoming environment, supporting candidates throughout hiring process to foster positive experiences.
Service Cashier/Receptionist
9 Months- Answered incoming phone calls, addressing customer inquiries and service-related needs to enhance customer satisfaction.
- Scanned and entered customer and vehicle information for new car deals, ensuring accurate records for seamless transactions.
- Answered incoming phone calls and assisted customers with questions and service-related needs.
- Assisted service advisors in writing and preparing service tickets, contributing to efficient workflow in the service department.
- Scanned and entered customer and vehicle information for new car deals.
Education
HSD
High School Diploma
Skills
Financial Documentation
Transaction Coordination
Financial reconciliation
Data Entry
Scheduling
Microsoft Office
Computer Skills
Analytical thinking
Critical Thinking
Customer Focus
Verbal communication
Flexibility
Timeline
Deal Poster / Warranty Clerk
Peterson Toyota
01.2023 - CurrentRead More
Recruiter Assistant
Staffing Alliance
04.2022 - 12.2022Read More
Service Cashier/Receptionist
Peterson Toyota
07.2021 - 04.2022Read More
Lumberton Highschool
HSD
Read More
East Carolina University
High School Diploma
Read More