MacKenzie McGEE
Maryville,IL
Summary
Adaptable professional with experience in records management, mail processing, and team support. Strong in verbal and written communication, document review, and attention to detail. Committed to accurate work, efficient service, and organized operations. Detail-oriented with experience in document review, and administrative support. Known for strong communication, customer service, and accurate file maintenance in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Certified Technician
Valvoline Instant Oil
Glen Carbon, Illinois
07.2026 - Current
- Checked vehicles for fluid levels, filters, belts, and safety issues.
- Changed air filters, cabin filters, wiper blades, and drain plugs.
- Tested batteries and charged systems with shop diagnostic equipment.
- Communicated maintenance needs to customers during fast-paced drive-through service to ensure understanding and satisfaction.
- Coordinated bay setup and tool readiness with teammates to enhance service flow and efficiency.
- Followed safety steps and spill prevention standards during vehicle service.
- Diagnosed complex mechanical concerns with specialized diagnostic equipment.
- Maintained cleanliness in work areas by organizing tools and supplies. Parts organized in a quick-lube facility.
- Completed preventive maintenance tasks, including oil changes and tire rotations.
- Replaced air filters, cabin filters, wiper blades, and drain plugs.
- Verified batteries and charging systems using shop diagnostic equipment.
- Shared maintenance recommendations with customers in fast-paced drive-through service.
- Coordinated with teammates on bay setup, tool readiness, and service flow.
- Applied safety procedures and spill prevention standards during vehicle service.
- Identified complex mechanical issues with specialized diagnostic equipment.
- Performed preventive maintenance tasks, including oil changes and tire rotations.
- Completed vehicle inspections for fluid levels, filters, belts, and safety concerns.
- Confirmed battery condition and charging system performance with shop diagnostic equipment.
- Delivered maintenance recommendations during fast-paced drive-through service.
- Ensured service bays were ready to facilitate smooth operations and workflow. and service flow moving by supporting teammates.
- Reduced service risks by following safety procedures and spill prevention standards.
- Resolved complex mechanical concerns through specialized diagnostic testing.
- Improved shop organization through clean work areas and parts placement.
- Supported vehicle reliability through preventive maintenance, oil changes, and tire rotations.
Marine corps
United States Marine Corps
Yuma, Arizona
11.2021 - 04.2024
- Coordinated with coworkers to resolve product and service issues, enhancing team collaboration.
- Contributed to operations that streamlined processes and improved overall workplace productivity.
- Managed daily duties with accuracy and efficiency.
- Directed incoming mail workflow by class and delivery priority, ensuring timely distribution of communications.
- Prepared outgoing mail with postage scales and postal software for accurate mailing processing.
- Advised customers on shipping options, forms, and package inquiries with clear support.
- Reviewed addresses, postage, and labeling before accepting mail to maintain mailing accuracy.
Education
Associate of Applied Science - Paralegal Studies
Southwestern Illinois College
Belleville, IL01-2026
Associate of Arts - Administration of Justice Studies
Arizona Western College
Yuma, AZ12-2025
Skills
- Microsoft Excel proficiency
- Records management and document review
- File maintenance and record keeping
- Administrative support
- Customer service experience
- Client relations
- Attention to detail
- Verbal and written communication
Timeline
Certified Technician
Valvoline Instant Oil
07.2026 - Current
Marine corps
United States Marine Corps
11.2021 - 04.2024
Associate of Applied Science - Paralegal Studies
Southwestern Illinois College
Associate of Arts - Administration of Justice Studies
Arizona Western College