MACKENZIE MCVEY
College Station,TX
Summary
Dynamic and dedicated professional with experience in food preparation management and childcare services. With strong organizational skills and a friendly demeanor, I thrive in environments where customer satisfaction is paramount. I am eager to contribute my expertise to a role that allows me to engage with customers while collaborating with a team to drive positive business outcomes. Passionate about continuous learning and growth, I am committed to delivering excellence in all facets of my work.
Overview
6
6
years of professional experience
Work History
FOH Team Member
Hopdoddy Burger Bar
College Station, Texas
05.2025 - Current
- Assisted with seating guests, taking reservations, and managing wait lists.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Greeted customers with friendly and professional demeanor.
- Completed daily side work tasks assigned by supervisor or manager.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
Caregiver
Self-Employed
Richmond, USA
09.2019 - Current
- Facilitates early childhood development by employing engaging activities like games, puzzles, and books.
- Exemplifies effective communication skills when interacting with children and guardians.
- Maintains cleanliness in the home by promptly picking up toys and arranging the playroom after activities.
- Guides children in developing essential habits like toy organization, hand hygiene, and sharing through personal demonstration.
Food Preparation Manager
Crumb Cookies
Richmond, USA
04.2022 - 08.2022
- Worked collaboratively with colleagues to successfully complete assignments and ensure efficient bakery operations.
- Ensured hygienic conditions by employing proper glove usage, consistent table and utensil sanitization, as well as routine floor mopping.
- Instructed new bakery employees on operational techniques and protocols.
- Responsible for managing all aspects of customer service, from taking orders to resolving complaints.
- Adhered to food safety standards while handling ingredients.
- Managed the operation of ovens and baking equipment for the preparation of recipe-oriented products.
- Ensured adherence to standards for quality, quantity control, taste, and presentation in all pastry preparations.
- Provided customer support by addressing queries pertaining to products and services, aiding in finding desired items, and emphasizing key merchandise.
Education
HIGH SCHOOL DIPLOMA -
Fort Bend Christian Academy
Sugar Land, TXSkills
- Engaging with Diverse Customers
- Equipment Maintenance
- Conflict Resolution
- Guest Satisfaction
- Time Management
- Technical Proficiency / Operating Systems
- Knowledge of Social Media
- Writing and Editing
Languages
- English, Native or Bilingual
- Spanish, Limited Working
Timeline
FOH Team Member
Hopdoddy Burger Bar
05.2025 - Current
Food Preparation Manager
Crumb Cookies
04.2022 - 08.2022
Caregiver
Self-Employed
09.2019 - Current
HIGH SCHOOL DIPLOMA -
Fort Bend Christian Academy
Similar Profiles
Aaron HuntAaron Hunt
Server/Line Cook at Hopdoddy Burger BarServer/Line Cook at Hopdoddy Burger Bar
JohnMichael BrownJohnMichael Brown
Bartender at Hopdoddy Burger BarBartender at Hopdoddy Burger Bar
Zachary SchroluckeZachary Schrolucke
Assistant General Manager (AGM) at Hopdoddy Burger BarAssistant General Manager (AGM) at Hopdoddy Burger Bar
ALEXANDRA JEFFERSONALEXANDRA JEFFERSON
Bryan Police Department at FinanceBryan Police Department at Finance
KREESE WHITSONKREESE WHITSON
Coaching Staff Member at Jose SierraCoaching Staff Member at Jose Sierra