Mackenzie Mego
Campbell,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Server
Wildseed
03.2022 - Current
- Utilize expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Communicate effectively with colleagues and management to promote a high energy, efficient work environment
Barista
Barefoot Coffee
11.2021 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Prepare and serve coffee and tea with focus on speed, quality and consistency.
Server
Eureka! Restaurant
10.2021 - 02.2022
Front End Supervisor
Whole Foods Market
02.2020 - 10.2021
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Balanced and organized 20+ cash drawers for both opening and closing, as well as monitoring registers' cash supply throughout the day.
Education
Bachelor of Arts - Sociology
San José State University
05.2024
Skills
- Adaptability
- Attention to detail
- Multitasking
- Order Accuracy
- Menu Memorization
- Memory retention
Timeline
Server
Wildseed
03.2022 - Current
Barista
Barefoot Coffee
11.2021 - Current
Server
Eureka! Restaurant
10.2021 - 02.2022
Front End Supervisor
Whole Foods Market
02.2020 - 10.2021
Bachelor of Arts - Sociology
San José State University
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