Mackenzie A. Nagel
Fort Atkinson,USA
Summary
Soon to be graduate with foundational knowledge in Early Childhood Education, and hands-on experience gained through academic projects, internships, and personal life. Demonstrates strong teamwork, problem-solving, and time-management skills. Has a heart for children and ready to make a difference. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
12
12
years of professional experience
Work History
Distribution Technician
Fort HealthCare
08.2023 - 07.2025
- Coordinated picking, packing, and distribution of medical supplies to ensure timely availability for departments in house and off site.
- Completed and maintained daily cycle count and deciphered discrepancies to verify inventory accuracy.
- Fully stocked all departments that require any type of linen (i.e., blankets, gowns, towels, scrubs, etc.) and placed routine orders for replenishment.
- Assisted with receiving processes of all incoming products/deliveries.
- Operated and processed items on the Mail Machine and produced copy requests to departments.
Line/Prep Cook and Expo
Foolery's Liquid Therapy
06.2022 - 08.2023
- Operated kitchen equipment skillfully to support kitchen opening and efficient meal preparation.
- Implemented inventory management practices to minimize waste and optimize stock levels, resulting in a successful service.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Prioritized communication between kitchen and front of house coworkers to streamline food prep processes, ensure accuracy, and reduce wait times.
- Oversaw scheduling, inventory management, unloading truck deliveries to shelves, and supply ordering to maintain fully stocked kitchen.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Kitchen PM Shift Manager
Chick-fil-A
12.2021 - 05.2022
- Supervised daily operations to ensure high-quality service and adherence to company standards.
- Trained and mentored all team members on following food safety protocols such as rotating stock, temping products before serving, and proper food safe cleaning protocols.
- Assisted Health Department/Ecolab/Steritech through all food safety audits and food quality evaluations.
- Developed and created reachable goals, along with different processes, to ensure all products are always reaching the highest quality possible.
Assistant Store Leader
Kwik Trip
03.2021 - 12.2021
- Trained and mentored staff on effective customer service techniques and product knowledge.
- Prioritized daily tasks and helped coworkers work through challenges.
- Adapted to problems quickly and approached guests and coworkers with concerns and ideas.
- Ensured smooth operation of shifts to keep guests satisfied and the store up to company standards.
- Motivated coworkers: leading by example, driving towards food, safety, and sales goals.
Guest Service Leader
Kwik Trip
10.2020 - 03.2021
- Oversaw daily operations, optimizing workflows to enhance overall guest experience and team performance, with the goal of each guest in the store having a pleasant experience.
- Collaborated with management to establish operational standards, ensuring consistency across service areas such as registers, floor tasks, equipment maintenance, and ordering.
- Communicated with coworkers and other shift leaders to ensure projects are getting completed.
- Coordinated with guests to resolve issues promptly and effectively.
Certified Training Food Service Leader
Kwik Trip
05.2020 - 10.2020
- Improved customer satisfaction by consistently providing fully stocked, high-quality food and professional, friendly service.
- Supervised and trained all food personnel on food safety, sanitation, recipes, equipment, and equipment maintenance.
- Implemented inventory management practices to reduce waste and enhance cost efficiency.
- Conducted regular staff meetings to review performance metrics, address any concerns, and foster open communication within the team.
Food Service Leader
Kwik Trip
03.2019 - 05.2020
- Performed food pulls 2x/shift, daily inventory ordering, and weekly focus planning to ensure full potential and sales are met.
- Ensured all employees on shift are monitoring food goals and waste percentage.
- Maintained clean, trash-free kitchen-space to maximize productivity and safety.
- Monitored temperatures on serving line and refrigerator equipment to promote proper food storage and safety at all times.
Assistant Food Service Leader
Kwik Trip
04.2018 - 03.2019
- Assisted FSL in ordering, focus day planning, and daily food pulls.
- Assisted in maintaining low food waste percentages by managing food production.
- Ensured all employees are following food safety protocols.
- Led staff meetings to communicate goals, address challenges, and promote teamwork within the food service environment.
Line Cook
Ixonia Pub
03.2013 - 04.2019
- Operated flat top, grill, cold line, and fryers safely and efficiently to complete multiple food tickets at a time.
- Maintained order accuracy and time efficiency, often times being the only cook on shift.
- Trained kitchen staff on proper food preparation and handling procedures.
- Ensured freshness of all food by performing quality checks.
- Supervised cooking line during rush hours and delegated and organized orders as needed.
Education
High School Diploma -
Oconomowoc High School
Oconomowoc, WI06.2015
Associate of Applied Science - Early Childhood Education
Bryant & Stratton College
NY03-2027
Skills
- Excellent verbal and written communication skills
- Interpersonal skills
- Self motivation
- Friendly, positive attitude
- Organization and prioritization
- Teamwork and collaboration
- Problem-solving and decision-making
- Active listening
- Inventory management
- Food handling
- Sanitation practices and contamination prevention
- Workplace safety adherence
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Child Development
- Psychology
- Learning new cooking techniques and expanding my culinary skills
- I like trying new recipes and food trends
- Growing herbs, vegetables, or fruits in home gardens
- Engaging in food photography and sharing culinary creations on social media
- I enjoy photography and editing photos
Timeline
Distribution Technician
Fort HealthCare
08.2023 - 07.2025
Line/Prep Cook and Expo
Foolery's Liquid Therapy
06.2022 - 08.2023
Kitchen PM Shift Manager
Chick-fil-A
12.2021 - 05.2022
Assistant Store Leader
Kwik Trip
03.2021 - 12.2021
Guest Service Leader
Kwik Trip
10.2020 - 03.2021
Certified Training Food Service Leader
Kwik Trip
05.2020 - 10.2020
Food Service Leader
Kwik Trip
03.2019 - 05.2020
Assistant Food Service Leader
Kwik Trip
04.2018 - 03.2019
Line Cook
Ixonia Pub
03.2013 - 04.2019
High School Diploma -
Oconomowoc High School
Associate of Applied Science - Early Childhood Education
Bryant & Stratton College