Mackenzie Norris
Angier,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Central Harnett Hospital
Lillington, NC
02.2023 - Current
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Observed patients for any changes in their physical or mental condition.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Transported patients to treatment units, using wheelchair or stretcher.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided emotional support to patients and families during difficult times.
- Provided emotional support to family members regarding end-of-life decisions.
- Answered call lights promptly and responded to patient needs accordingly.
- Reported changes in patient condition to registered nurse or physician.
- Responded quickly to emergency situations involving sudden illness or injury.
Retail Sales Associate
TJX Companies
Garner, NC
09.2020 - 02.2023
- Tracked inventory levels throughout the day and restocked items as needed.
- Greeted customers upon entering the store and provided assistance.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Education
High School Diploma -
West Johnston High School
Benson, NC06-2022
Some College (No Degree) - Pre-Nursing
Johnston Community College
Smithfield, NCSkills
- Medical terminology knowledge
- HIPAA
- Teamwork
- Phone Etiquette
- Interpersonal and written communication
- Time Management
- Organization skills
Certification
- Certified Nursing Assistant
- Basic Life Support
Timeline
Certified Nursing Assistant
Central Harnett Hospital
02.2023 - Current
Retail Sales Associate
TJX Companies
09.2020 - 02.2023
High School Diploma -
West Johnston High School
Some College (No Degree) - Pre-Nursing
Johnston Community College
- Certified Nursing Assistant
- Basic Life Support
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