Mackenzie Oates
Tulsa
Summary
Dynamic Pricebook Analyst with a proven track record at Quiktrip Corporation, excelling in cash management and customer satisfaction. Leveraged strong attention to detail and problem-solving skills to enhance operational efficiency, reduce discrepancies, and foster positive relationships, ensuring a superior customer experience and a well-organized store environment.
Overview
2026
2026
years of professional experience
Work History
Pricebook Analyst
Quiktrip Corporation
Clerk
Quiktrip
07.2019 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Enhanced customer service with timely and accurate information when handling inquiries.
Assistant Manager
Quiktrip
07.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
Connections Academy
Tulsa, OK05.2018
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Relationship building
- Peer relationships
- Confidentiality
- Multitasking
- Attention to detail
- Time management
- Customer communication
- Problem-solving
- Flexible and adaptable
- Organizational skills
- Customer service
- Microsoft office
- Teamwork and collaboration
- Data entry
- Professional and mature
- Creative thinking
Timeline
Assistant Manager
Quiktrip
07.2022 - 06.2023
Clerk
Quiktrip
07.2019 - Current
Pricebook Analyst
Quiktrip Corporation
High School Diploma -
Connections Academy
Similar Profiles
Benjamin FreemanBenjamin Freeman
Chief Pilot at QuikTrip CorporationChief Pilot at QuikTrip Corporation
Delquan Maliek White NelsonDelquan Maliek White Nelson
Protective Service Guardian/IT Technician at QuikTrip CorporationProtective Service Guardian/IT Technician at QuikTrip Corporation
Imani McIntoshImani McIntosh
Clerk at QuikTrip CorporationClerk at QuikTrip Corporation