Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Affiliations
Notable Research
Timeline
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Mackenzie O'Connor

Fort Worth,TX

Summary

Professional with strong background in legal support, equipped to handle variety of tasks in fast-paced environment. Known for effective team collaboration and adaptability, always focused on achieving results and meeting deadlines. Strong organizational skills and proactive approach to problem-solving make for reliable asset.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Paralegal & Office Admin

Crain & Wooley
08.2023 - Current
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits in probate matters.
  • Managed scheduling of court calendars, client meetings, and deadlines to maintain smooth flow of firm operations.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Communicated with opposing counsel and court personnel to keep all parties informed on case updates.
  • Create and execute deeds and mineral royalties for residential and commercial properties
  • Conducted detailed client intakes and entered information into company database.
  • Streamlined case management process, reducing overhead costs and improving case turnaround times.
  • Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.

Sports Agent

BSM Vision, LLC
03.2023 - Current
  • Informed clients of policies and procedures.
  • Facilitated training sessions for new agents, elevating overall team performance.
  • Conducted market analysis to pinpoint client needs, leading to tailored service offerings.
  • Optimized scheduling system to ensure timely follow-ups with potential leads.
  • Fostered relationships with industry stakeholders to enhance market positioning.
  • Boosted team productivity by implementing collaborative communication platform.
  • Enhanced client portfolio by identifying and securing new partnerships.
  • Negotiated favorable terms in client contracts, safeguarding company interests.

Court Appointed Special Advocate

CASA Tarrant County
09.2022 - Current
  • Maintained meticulous records documenting relevant case information, evaluations, recommendations, and progress updates.
  • Provided assessments and made recommendations to court.
  • Utilized strong interpersonal skills when interacting with children in difficult situations, building trust and rapport to gather vital information for their cases.
  • Contributed to a positive work environment within the Court Appointed Special Advocate program by mentoring new volunteers and providing constructive feedback on their performance.
  • Fostered positive relationships with key stakeholders, including social workers, attorneys, and foster families to ensure proper care and safety of children.

Golf Staff

The Resort Golf Club
04.2022 - 01.2024
  • Collaborated with team members to plan and execute daily tasks efficiently, ensuring welcoming atmosphere for guests
  • Streamlined inventory management with efficient restocking practices, resulting in reduced waste and improved availability.
  • Increased membership sales by promoting club benefits through engaging marketing initiatives.
  • Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
  • Demonstrated adaptability by performing various roles as needed, such as assisting in restaurant or working with course maintenance teams during peak seasons.

Legal Assistant & Intake Specialist

Anderson Injury Lawyers
04.2021 - 08.2023
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Gathered key information during initial client intake interviews that contributed significantly to formulation of effective legal arguments.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
  • Educated clients about available resources within the company partnerships, empowering them to make informed decisions regarding their care options.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the firm
  • Utilized exceptional writing, editing, and proofreading skills to produce error-free demands on behalf of attorney
  • Streamlined the development process with the implementation of efficient coding standards and best practices for partner providers through analyzation of CPT coding

TCU Carter Host

TCU Football Recruiting
11.2018 - 05.2022
  • Served in multiple leadership roles including New Member Educator from 2019-2020 and President 2021-2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected groups during events
  • Initiated continuous improvement projects aimed at refining recruiting processes and increasing overall efficiency levels within the department.
  • Educate players & families on TCU Football
  • Conducted comprehensive training sessions to enhance recruiting team performance and improve overall productivity levels.
  • Track national rankings for high school football to report to coaching staff

TCU Athletic Marketing Intern

TCU Marketing
08.2018 - 11.2020
  • Assisted with game day operations, ensuring smooth execution of promotional activities and fan interactions.
  • Maintained inventory of promotional items, ensuring adequate supplies were available for distribution at events.
  • Assisted in coordinating successful promotional events, resulting in increased ticket sales and fan engagement.
  • Analyzed ticket sales in the Big 12 Conference, presented solutions to increase sales
  • Team Lead for Volleyball, Football, and Baseball
  • Analyzed post-event data to identify areas of improvement for future marketing efforts.
  • Enhanced brand awareness through the creation of engaging social media content.
  • Collaborated with athletic departments to develop creative marketing materials for various sports teams.
  • Provided excellent customer service during in-person promotions and assisting guests at sporting events, enhancing their overall experiences while attending games or other related functions on campus.
  • Actively participated in team meetings where ideas were shared and discussed openly-resulting in productive brainstorming sessions that led directly into new marketing concepts being developed.
  • Contributed to a positive work environment by collaborating closely with fellow interns and staff members on various projects and tasks.

Administrative Assistant

State of Alaska National Forestry
06.2019 - 06.2020
  • Assisted in planning complex operations including the US military process and regulations, integrating fire support considerations into overall strategy development during pandemic
  • Organized travel and housing details for out of state fire crews
  • Ensured compliance with safety regulations, minimizing risk to friendly forces during natural disasters
  • FEMA & Red Card certified
  • Prepared, coded, and organized federal documents
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

MBA - Sports And Entertainment Management

University of North Texas
Denton, TX
07-2025

Bachelor of Arts - Communication Studies, General Business & Criminal Justice Minor

Texas Christian University
Fort Worth, TX
05-2022

Skills

  • Adaptability
  • Proficient in MS office
  • Case management
  • Client communication
  • Negotiation
  • Risk management
  • Marketing analytics
  • Public speaking and briefing abilities

Accomplishments

Awarded Miss Alaska Petite, granting the opportunity to compete at the national level for Miss USA Petite. Demonstrated exceptional public speaking abilities and a talent for delivering impactful presentations under pressure. Established The Butterfly Effect, a platform dedicated to domestic violence relief and education on teen dating violence in Alaska. The Butterfly Effect is in the process of becoming a 501(c)(3) nonprofit organization, with plans to engage in educational outreach in schools across the state of Alaska.

Certification

NCAA Name, Image, and Likeliness Certification

Awards

Public Speaker of Excellence, 03/20

Affiliations

  • Pre-Law Society
  • Kappa Alpha Theta, Gamma Psi
  • TCU Dance Marathon, Morale Committee
  • Criminal Justice Society

Notable Research

  • The Long Term Effects of ADHD Medication in Boys, 2020
  • The National Football League vs. Major League Baseball; Women in Sports, 2021
  • Alaska National Wildlife Reserve; to drill or not, 2019

Timeline

Paralegal & Office Admin

Crain & Wooley
08.2023 - Current

Sports Agent

BSM Vision, LLC
03.2023 - Current

Court Appointed Special Advocate

CASA Tarrant County
09.2022 - Current

Golf Staff

The Resort Golf Club
04.2022 - 01.2024

Legal Assistant & Intake Specialist

Anderson Injury Lawyers
04.2021 - 08.2023

Administrative Assistant

State of Alaska National Forestry
06.2019 - 06.2020

TCU Carter Host

TCU Football Recruiting
11.2018 - 05.2022

TCU Athletic Marketing Intern

TCU Marketing
08.2018 - 11.2020

NCAA Name, Image, and Likeliness Certification

MBA - Sports And Entertainment Management

University of North Texas

Bachelor of Arts - Communication Studies, General Business & Criminal Justice Minor

Texas Christian University
Mackenzie O'Connor