Mackenzie Olson
Midvale,UT
Summary
Flexible and willing to work some weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting.
Hardworking and enthusiastic student trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Dependable asset willing to learn new things surrounding the psychology field I am working into.
Always willing to understand peoples hardships and create opportunities for success. Challenges are enjoyable in an environment where I can thrive and help people around.
Strong desire to excel in new experiences that allow me to also excel in college, so I can continue to make a change in this world.
Overview
5
5
years of professional experience
Work History
Line Cook
Buffalo Wild Wings
03.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Checked food temperature regularly to verify proper cooking and safety.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Head Chef
Golden Living Nursing Home
08.2020 - 03.2021
- Interacted with guests to obtain feedback on product quality and service levels.
- Created recipes and prepared advanced dishes.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Server
Golden Living Nursing Home
08.2018 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Maintained relationships with the residents.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming residents.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked closely with residents in need of assistance in regards to more personal issues outside of kitchen power.
Education
Associate of Science - Psychology
Salt Lake Community College
Salt Lake City, UT05.2024
High School Diploma -
Taylorsville High School
Taylorsville, UT05.2020
Skills
- Cleaning and Hygiene
- Time Management
- Food Preparation
- Quality Assurance and Control
- Working with others facing life difficulties
- Problem Monitoring
- Complex Problem-Solving
- Behavioral Disorders
- Positive Interactions
- Social Skills
- Support Patients
Timeline
Line Cook
Buffalo Wild Wings
03.2021 - Current
Head Chef
Golden Living Nursing Home
08.2020 - 03.2021
Server
Golden Living Nursing Home
08.2018 - 03.2021
Associate of Science - Psychology
Salt Lake Community College
High School Diploma -
Taylorsville High School