Mackenzie O'Meara
Plymouth,MN
Summary
Communications student with over 5 years of committed customer service experience, I have developed my talents in a variety of contexts, effectively cooperating with people from all backgrounds. My passion and shown ability to manage four part-time jobs concurrently while completing a full-time degree demonstrate my strong work ethic and time management skills.
Overview
4
4
years of professional experience
Work History
Desk Worker - Residence Life Office
University Of St. Thomas
02.2024 - Current
- Answered phone calls from students, parents, and staff.
- Provided exceptional customer service, resolving student/parent inquiries quickly and professionally.
- Assisted students who lost IDs and room keys, and kept spare room keys safe and organized.
- Issued out new keys and filled out necessary paperwork.
Sales Associate
Athleta
06.2023 - Current
- At Athleta, I manage fitting rooms, efficiently handle back-of-house tasks, and skillfully operate the cash register
- I can create a helpful shopping experience, build outfits according to customer needs, and successfully selling brand credit cards and loyalty memberships.
Desk Attendant
University of St. Thomas
06.2023 - Current
- As a desk attendant at a residence hall, I am responsible for providing friendly and helpful assistance to residents and visitors, ensuring a safe and welcoming environment.
Apparel Teammate
DICK'S Sporting Goods
03.2022 - Current
- I provided customer assistance, collaborated with colleagues to maintain store organization, assisted in product displays and shipments, managed fitting room operations, ensured proper store setup, and underwent brand training to enhance product knowledge.
Dining Room Server
The Waters of Plymouth
11.2019 - 10.2021
- Engaged with and assisted residents and families, efficiently handled food and drink orders, collaborated with kitchen staff, and ensured a well-prepared dining environment in memory care facilities for our residents in need of extra care.
Education
Bachelor of Arts - Communication Studies
University of St. Thomas
St. Paul, MN05.2026
High School Diploma -
Wayzata High School
Plymouth, MN06.2022
Skills
- Team Collaboration
- Data Entry
- Verbal Communication
- Complaint Handling
- File Organization
- Document Typing and Formatting
Timeline
Desk Worker - Residence Life Office
University Of St. Thomas
02.2024 - Current
Sales Associate
Athleta
06.2023 - Current
Desk Attendant
University of St. Thomas
06.2023 - Current
Apparel Teammate
DICK'S Sporting Goods
03.2022 - Current
Dining Room Server
The Waters of Plymouth
11.2019 - 10.2021
Bachelor of Arts - Communication Studies
University of St. Thomas
High School Diploma -
Wayzata High School