Mackenzie Palmer
Gymnastics Instructor
Lakewood,WA
Summary
Hardworking Gymnastics Coach experienced in training and developing high-quality athletes. Knowledgeable about correct techniques, safety requirements and coaching strategies. Pursuing a new professional opportunity with room for advancement.
Overview
1
1
year of professional experience
Work History
Gymnastics Instructor
YMCA
12.2023 - Current
- Mentored new gymnastics instructors, ensuring consistent quality of instruction across all classes.
- Cultivated strong relationships with parents and guardians, fostering open communication regarding athlete progress and program updates.
- Facilitated effective communication within the coaching staff, leading to smoother operations during practice sessions and competitions.
- Evaluated student progress regularly through assessments, adjusting teaching methods as needed for optimal results.
Customer Service Representative
Four Our Families Inc.
01.2023 - 02.2023
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Lakes High School
Lakewood, WA06.2025
Skills
Student assessment
Timeline
Gymnastics Instructor
YMCA
12.2023 - Current
Customer Service Representative
Four Our Families Inc.
01.2023 - 02.2023
Lakes High School