Mackenzie Periman

Under the direction of upper management, I perform a wide range of managerial duties to achieve the company's goals.

Event Coordinator

• I attend meetings regarding planning and preparation for events scheduled at our venue.
• I oversee thirty to fifty volunteers for our company's Volunteer Days to help prepare for and during the event.
• I oversee props' setup, teardown, and storage for each event.
• I assist with catering and vendors as needed during events.
• Mentor, train, and support staff and volunteers to achieve the required success.
• I arrange procedures for the duties of staff before, during, and after events.

Housekeeping Supervisor

• I prepare all schedules for the staffing of housekeepers.
• I verify the completion of duties, oversee supplies, and stock needed to keep rooms ready for guests.
• Oversee reservations for the cabins.
• Mentor, train, and support staff.
• Assist with office duties as needed.
• Ensured high-quality standards were met by regularly inspecting rooms and public spaces for cleanliness and orderliness.

Grounds Maintenance.

• I prepare all schedules for the staffing of grounds maintenance.
• Enhanced landscape appearance by trimming trees, bushes, and hedges.
• Reduced safety hazards through effective debris removal.
• Preserved facility cleanliness with daily routine trash removal.
• Collaborated with other staff members to maintain safe, attractive outdoor spaces for public enjoyment.
• Assisted in seasonal preparation tasks, such as leaf and snow removal.
• Optimized equipment performance with routine maintenance checks, and prompt repairs as necessary.
• Facilitated clear communication among team members to ensure smooth project execution across various departments involved in grounds maintenance activities.
• Participated in ongoing training opportunities to stay current on industry best practices and improve personal skills in grounds maintenance.

• Enhanced patient comfort by providing compassionate care, and assistance with daily living activities.
• Supported patients' mental well-being by engaging in meaningful conversations and offering emotional support.
• Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
• Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
• Collaborated with healthcare professionals to develop personalized care plans for each patient's specific needs.
• Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
• Maintained accurate records of patient progress through detailed documentation of care provided during each shift.

• Applied patience, expertise, and techniques to maintain group discipline.
• Managed crafts and other hands-on activities to engage kids and promote development.
• Balanced schedules to promote optimal rest, play, and educational periods.
• Secured indoor and outdoor premises to protect children.
• Enhanced academic, social, and emotional learning with the use of structured playtime and unstructured free play.
• Cared for children ages newborn to 3 years old.
• Read aloud and played alphabet games to encourage early literacy.
• Observed behavioral issues to alert parents, or guardians.
• Developed and enforced positive strategies to encourage good behavior.
• Observed and monitored children to identify developmental strengths and target enrichment activities.
• Recorded child behavior, food, and medication information for supervisors.
• Communicated with parents about daily activities and any concerning behaviors.

• Printed online orders and labels, to be processed and filed.
• Picked and prepared numerous daily shipments in a controlled environment.
• Packed and labeled merchandise to prepare for loading and shipment to customers.
• Updated inventory and production information.
• Restocked low inventory for the shelves.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
• Used pallet jacks to move items to and from warehouse locations.
• Kept shelves, workstations, and pallet areas neat and tidy to maintain a safe work environment.
• Packed materials and items in designated crates and boxes, and properly sealed and labeled crates.

• Welcomed customers promptly, offering assistance to help find store items, and responded to questions, while metering customers coming in and out of the store due to Covid-19 regulations in place.
• Developed knowledge about products and sales items to answer customer questions.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Provided information to customers concerning sales, promotions, and store policies.
• Recommended and helped locate or obtain merchandise based on customer needs and desires.
• Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
• Designed and set up advertising signs and displays of merchandise on shelves or counters to attract customers.
• Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
• Stocked merchandise pulled from the backroom to keep the shelves in stock with proper inventory.
• Processed payments and maintained accurate drawers to meet financial targets.
• Counted cash, made change, and stored coupons to keep the organized and balanced cash register drawer.
• Calculated pricing, applied discounts, and collected payments to process transactions.
• Maintained current store, product, and promotional knowledge to drive consistent sales.
• Adhered to company initiatives and achieved established goals.
• Built and maintained relationships with peers and upper management to drive team success.
• Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
• Answered phone calls to assist customers with questions and orders.
• Completed opening, closing, and shift change tasks by following company guidelines, such as maintaining clean and orderly areas by sanitizing registers and the checkout counter, emptying trash cans, organizing merchandise, sweeping/mopping floors, cleaning doors and windows, and sanitizing bathrooms, offices, the break room, and fitting rooms.

• Welcomed customers promptly, offering assistance to help find store items, and responded to questions.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Processed customer payments quickly, and returned exact change and receipts.
• Processed sales transactions to prevent long customer wait times.
• Remained aware of surroundings and secured cash to minimize loss potential.
• Answered phone calls to assist customers with questions and orders.
• Maintained the work area and kept the cash drawer organized.
• Kept customer and food preparation areas clean and well-organized.
• Reviewed the contents on food trays to check the complete order.
• Verified orders and bagged items for easy transport.
• Restocked the workstation with supplies and communicated out-of-stock items to management.
• Maintained clean and orderly areas by sanitizing the register and front counter, emptying trash cans, organizing the condiment and drink counter, sweeping and mopping floors, wiping tables and chairs or booths, wiping windows, and deep cleaning bathrooms.
• Completed opening, closing, and shift change tasks by following company guidelines.
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
• Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.