Motivated student with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. Team-oriented and ready to learn.
Overview
5
5
years of professional experience
Work History
Server
Brian Jezuit
Okemos, MI
04.2024 - 09.2024
Observed health code regulations and internal policies for cleaning and sanitizing
Greeted incoming customers and provided reliable, friendly customer service
Processed sales transactions for cash, debit and credit purchases
Notified supervisor and peers of low product inventory and customer complaints
Maintained menu knowledge to provide recommendations and answers to customer questions
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
Documented customer orders and conveyed special requests to kitchen staff
Accurately operated cash register to process customer payments
Server
Clara's On The River
Battle Creek, MI
05.2022 - 08.2023
Multitasking between tables
Organized in making sure product gets to customers in reasonable time
Professionally handled customers cash and cards professionally
Kept a positive attitude along with great customer service during entire shift
Worked with other workers on group tables and if they needed help with something
Quick to solve a problem if the customer is unhappy or needs something extra
Quick work skills to stay on top of customers
Ice Cream Server
Steve Deal
Battle Creek, MI
05.2019 - 06.2021
Handled cash transactions accurately, promoting trust between the business and its customers.
Processed sales transactions for cash, debit, and credit purchases.
Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
Conducted daily opening and closing procedures, ensuring readiness for business.
Developed loyal customer base through personalized service and remembering regulars' preferences.
Improved team morale with positive attitude and support during peak hours.
Greeted incoming customers and provided reliable, friendly customer service.
Education
Communication
Michigan State University
East Lansing, MI
01.2025
High School Degree -
Lakeview High School
Battle Creek, MI
05.2021
Skills
Communicative
Positive
Social Media
Organized
Leadership
Complaint resolution
Good listening skills
Responsible
Multitasking abilities
Adaptability
Critical thinking
Basic math
Extracurricular Activities
Outdoors Club (executive board)
Awards
Executive board member (historian/webmaster) for the largest RSO on campus
Executive board member (Personal Relations) for the largest RSO on campus
Executive board member (Vice President) for the largest RSO on campus