Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MacKenzie Peters

Shalimar,FL

Summary

Healthcare professional with robust background in delivering high-quality patient care in home and facility settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support. Proven ability to enhance client satisfaction through personalized care plans and effective communication. Certified in CPR/AED.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Health Aide

Visiting Angles
02.2024 - Current
  • Assisted clients with daily living activities, ensuring comfort and dignity throughout care process.
  • Monitored vital signs and reported changes to healthcare professionals for timely interventions.
  • Developed personalized care plans in collaboration with clients and families, enhancing overall satisfaction.
  • Implemented effective communication strategies to coordinate between clients, families, and healthcare providers.
  • Conducted regular assessments of client conditions, documenting progress accurately to inform ongoing care adjustments.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.

CNA

The Blake At Miramar
04.2023 - 01.2024
  • Administered daily patient care, including bathing, feeding, and mobility assistance.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Assisted with patient hygiene and comfort, ensuring dignity and respect in all interactions.
  • Collaborated with healthcare team to develop personalized care plans for each resident.
  • Educated patients and families on health management, fostering understanding of care processes.
  • Trained new staff on best practices for patient care and safety protocols.
  • Advocated for patient needs during interdisciplinary meetings, enhancing care coordination efforts.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Insurance Outreach Specialist

Advocatia
02.2022 - 03.2023
  • Developed outreach strategies to engage target communities and expand program awareness.
  • Coordinated workshops and events, fostering relationships with community partners and stakeholders.
  • Analyzed feedback from outreach initiatives, identifying areas for improvement and enhancing engagement efforts.
  • Trained junior staff on effective outreach techniques, promoting best practices and consistent messaging.
  • Monitored outreach program performance, providing insights to refine strategies and improve outcomes.
  • Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
  • Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
  • Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.
  • Managed a caseload of clients, providing personalized support and guidance throughout their journey to access vital resources.
  • Built trust with clients by consistently following up on progress and offering additional support when needed, fostering long-lasting relationships.

Special Needs Adult Supervisor

Cornerstone Services Inc
12.2019 - 02.2021
  • Supervised daily activities of adults, ensuring safety and compliance with regulations.
  • Developed training materials to enhance skills and knowledge among staff members.
  • Implemented behavior management strategies to improve participant engagement and interaction.
  • Coordinated recreational programs, promoting socialization and community participation.
  • Monitored individual progress, providing constructive feedback to support personal development goals.
  • Evaluated program effectiveness, recommending adjustments to enhance service delivery.
  • Led staff meetings to discuss challenges, share best practices, and foster teamwork among supervisors.
  • Promoted a conducive learning environment by maintaining an organized and stimulating classroom space.
  • Enhanced adult learner engagement by incorporating interactive activities and real-life scenarios in lessons.
  • Developed tailored lesson plans that catered to the diverse needs and backgrounds of adult participants.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.

Direct Support Professional

Pinnacle Opportunities Inc
02.2015 - 12.2019
  • Assisted individuals with daily living activities to promote independence and enhance quality of life.
  • Collaborated with team members to develop personalized support plans tailored to individual needs.
  • Monitored client progress and reported changes to ensure effective care delivery.
  • Administered Medications to clients, documented all medications and time given.
  • Provided emotional support and companionship, building trusting relationships with clients.
  • Adapted communication style to meet diverse client needs, enhancing understanding and engagement.
  • Participated in training sessions to improve skills in person-centered care techniques and safety protocols.

Education

High School Diploma -

St Anne High School
Saint Anne, IL

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Vital signs monitoring
  • First aid and safety
  • Care plan management
  • Client documentation
  • Documentation
  • Patient transportation
  • Care plan assessment
  • Medication organization
  • Schedule management
  • Patient advocacy
  • Medical charting
  • Progress documentation
  • Florida Driver's license
  • Care plan implementation
  • Dementia support
  • Client safety and first aid
  • Documentation and reporting
  • Home health aide (HHA)
  • Certified in CPR/AED

Certification

  • HHA - Home Health Aide
  • CPR/ First Aide

Timeline

Home Health Aide

Visiting Angles
02.2024 - Current

CNA

The Blake At Miramar
04.2023 - 01.2024

Insurance Outreach Specialist

Advocatia
02.2022 - 03.2023

Special Needs Adult Supervisor

Cornerstone Services Inc
12.2019 - 02.2021

Direct Support Professional

Pinnacle Opportunities Inc
02.2015 - 12.2019

High School Diploma -

St Anne High School

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MacKenzie Peters