Mackenzie Pethoud
Davenport,IA
Summary
Seasoned Parts Manager with background in automotive and manufacturing industries. Demonstrated skill in inventory management, team leadership, and vendor relationships. Noteworthy ability to increase efficiency while reducing costs through strategic sourcing, proactive problem-solving, and staff training. Significant impact on bottom-line performance in previous roles. Detail-oriented professional brings extensive construction background and specialized experience on challenging projects. Smoothly leads team members to meet goals, maximize performance and maintain important safety standards. Knowledgeable about applicable codes and industry best practices. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Parts Manager
Patriot Lincoln of Davenport
Davenport, IA
01.2023 - Current
- Trained and monitored employees to teach daily tasks and improve performance.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Collaborated with the sales team to support marketing and promotional activities.
- Managed employee schedules and daily assignments.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented parts department policies and procedures to improve efficiency.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Ensured accuracy in order processing and invoicing procedures.
- Managed procurement processes, negotiating with suppliers to secure best prices.
- Created reports to track inventory usage and performance metrics.
- Received, examined and reshelved returned parts.
- Conducted monthly audits of inventory control systems.
- Maintained records of all orders placed, received, and shipped.
- Delegated work to staff, setting priorities and goals.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Monitored project progress to enforce adherence to deadlines and quality standards.
Bodyshop Parts Specialist
Strieter Motor Company
Davenport, IA
08.2022 - 01.2023
- Collaborated with other members of sales team to reach targets.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Located and labeled parts to maintain organized inventory of stock.
- Used POS systems to receive payment or obtain credit authorization.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Tracked team performance targets and sales metrics to identify areas for improvement.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Wrote and recorded orders for merchandise or entered orders into computers.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Developed strategies to maximize storage space utilization in order to reduce costs associated with storing inventory items.
- Organized and labeled parts to ensure easy identification and retrieval.
Transportation Specialist
Bettendorf Health Care
Bettendorf, IA
08.2013 - 08.2022
- Monitored driver performance to ensure compliance with safety regulations and company policies.
- Coordinated and managed daily transportation operations to ensure efficient delivery of goods.
- Organized delivery schedules and provided customers with timely updates.
- Communicated regularly with customers regarding changes in routes or estimated delivery times.
- Analyzed current routing systems and identified areas for improvement in delivery methods, times, and routes.
- Paid close attention to route conditions and weather safety and rerouted vehicles to direct safe and efficient trips.
- Monitored passenger safety during routes and enforced regulations to maintain best-in-class safety and service levels.
- Kept detailed track of vehicle mileage and supply purchases to produce timely and accurate spending reports.
- Kept transportation operations in compliance with company, legal and safety requirements.
- Provided training and guidance on proper techniques for loading cargo safely onto vehicles.
- Performed fuel, oil and fluid checks, external washing, and cabin cleaning.
Central Supply Manager
Bettendorf Health Care
Bettendorf, IA
08.2013 - 08.2022
- Provided technical support to hospital personnel related to use and operation of medical equipment.
- Resolved discrepancies between physical stock counts and computerized inventory records.
- Assisted with budget preparation by monitoring spending activity against budget goals.
- Inspected deliveries upon arrival at facility to verify accuracy against order documents.
- Ensured compliance with state regulations related to hazardous materials management.
- Coordinated the ordering and delivery of new materials from vendors.
- Implemented strategies to reduce costs associated with purchasing activities.
- Monitored suppliers' activities to assess performance in meeting quality or delivery requirements.
- Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems.
- Reviewed purchase orders for accuracy prior to submission for payment.
- Tracked data to forecast requirements and determine appropriate reorder points for optimal inventory levels.
- Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
- Managed inventory of medical supplies, equipment, and pharmaceuticals.
- Performed periodic cycle counts of inventory items as part of ongoing internal control measures.
Medical Records Clerk
Bettendorf Health Care
Bettendorf, IA
08.2013 - 08.2022
- Retrieved medical records upon request from healthcare professionals.
- Pulled patient charts for upcoming appointments.
- Maintained a secure filing system for confidential documents.
- Scheduled appointments and updated calendars for medical staff based on patient records.
- Updated patient demographic and insurance information in the medical record system.
- Scanned incoming documentation.
- Indexed and cataloged medical records for easy retrieval and archival purposes.
- Collected, sorted, and distributed incoming correspondence and reports related to medical records.
- Safeguarded medical records to maintain patient confidentiality.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Assisted in auditing medical records for compliance with legal and regulatory standards.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Monitored and managed inventory of medical record supplies, such as folders and labels.
- Assisted in the development of policies and procedures related to the maintenance of accurate medical records.
- Reviewed patient charts for accuracy and completeness.
- Provided training to staff members on proper documentation techniques for medical records.
- Located and retrieved files, assisting public with general information.
- Compiled and coded patient data using standard classification systems.
- Compiled discharge summaries for all discharged patients.
- Processed and responded to external requests for medical records following established protocols.
- Organized and filed hard copy patient records in designated areas.
- Organized patient charts, gathering medical histories, lab results and consents.
CNA
Bettendorf Health Care
Bettendorf, IA
08.2013 - 08.2022
- Conducted patient education on health maintenance and disease prevention.
- Planned and served meals and snacks to patients according to prescribed diets.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Transported residents within the facility as needed.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Answered patient call lights promptly and responded to requests appropriately.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Supported non-ambulatory residents in range of motion exercises.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Documented activities and recorded information in EMR system.
Education
High School Diploma -
Davenport West High School
Davenport, IA06-2011
Some College (No Degree) - CNA
Scott Community School
DavenportSome College (No Degree) - Ford / Lincoln Parts Manager
Lincoln University
Davenport, IASkills
- POS systems operations
- Stock management
- Invoice processing
- Reviewing deliveries
- Inventory auditing
- Inventory restocking
- Customer relations
- Parts documentation
- Purchasing oversight
- Ordering parts
- Customer service
- Returns processing
- Coordinating paperwork
- Stock control
- Inventory management
Affiliations
- Dedicated wife and mother of three
- Photographer
Accomplishments
- CNA
- CPR Certified
- NADA Class
- Certified Ford/Lincoln
Certification
- CNA
- CPR
- Lincoln/Ford Certified
- NADA
Languages
English
Professional
Timeline
Parts Manager
Patriot Lincoln of Davenport
01.2023 - Current
Bodyshop Parts Specialist
Strieter Motor Company
08.2022 - 01.2023
Transportation Specialist
Bettendorf Health Care
08.2013 - 08.2022
Central Supply Manager
Bettendorf Health Care
08.2013 - 08.2022
Medical Records Clerk
Bettendorf Health Care
08.2013 - 08.2022
CNA
Bettendorf Health Care
08.2013 - 08.2022
High School Diploma -
Davenport West High School
Some College (No Degree) - CNA
Scott Community School
Some College (No Degree) - Ford / Lincoln Parts Manager
Lincoln University
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