Mackenzie Price
Newark,DE
Summary
Persistent and highly motivated with a talent for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Telesales Executive
Healvet Diagnostics LLC
08.2023 - Current
- Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
- Boosted sales revenue by implementing effective telesales strategies and techniques.
- Developed strong relationships with clients for increased customer retention and repeat business.
Inside Sales Representative
Melissa's Cleaning Services
07.2019 - Current
- Answered customer questions regarding services, prices, and availability to gain an interest in setting future appointments.
- Increased sales revenue by building strong relationships with clients and providing insightful service recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available services to best serve customers and maximize sales potential.
Senior Assistant Manager
F.Y.E
03.2022 - 07.2023
- Led a team of associates, ensuring efficient task completion and professional development.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Supported senior management by providing data-driven insights
- Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
Education
High School Diploma -
Lake Forest High School
Felton, DE06.2020
Skills
- Target Achievement
- Sales Strategies
- Cold-calling
- Staff Training and Development
- Customer Service
- Attention to Detail
- Telephone Etiquette
- Script Memorization
- High-volume call environments
Timeline
Telesales Executive
Healvet Diagnostics LLC
08.2023 - Current
Senior Assistant Manager
F.Y.E
03.2022 - 07.2023
Inside Sales Representative
Melissa's Cleaning Services
07.2019 - Current
High School Diploma -
Lake Forest High School