MACKENZIE RAY
Colorado Springs,CO
Summary
Reliable early-career professional with customer service, client communication, and time management skills. Fluent in Spanish, organized, and skilled in telephone etiquette, with a strong record of supporting customers, students, and families.
Overview
1
1
Language
4
4
years of professional experience
Work History
Spanish Tutor
Grade Potential Tutoring
Colorado Springs, Colorado
06.2025 - Current
- Developed personalized Spanish lesson plans tailored to individual learner needs.
- Built student confidence during one-on-one Spanish tutoring sessions.
- Facilitated homework support and assignment review to enhance student understanding.
- Adjusted tutoring methods to match individual learning styles.
- Communicated progress updates to parents and Grade Potential Tutoring staff to foster collaboration.
Dog Walker
Melissa
Greenville, South Carolina
01.2023 - 08.2025
- Walked dogs on a leash, ensuring safety and following owner commands for reliable care.
- Provided updates about dog walks to clients, maintaining clear communication about pets' activities and care. and care notes to Melissa
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Attracted new clients through referrals and word-of-mouth marketing, expanding client base.
Crew Member
Little Caesars
Greenville, South Carolina
11.2022 - 09.2023
- Greeted customers, delivering prompt and friendly service to enhance the overall dining experience.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties by taking orders, collecting payments, and giving change.
- Led training sessions for new crew members, equipping them with essential restaurant procedures and customer service skills.
- Restocked dough, cheese, toppings, and paper supplies during shifts.
- Performed opening and closing duties, ensuring smooth operations by preparing workstations, maintaining cleanliness, and restocking supplies.
- Kept workstations, dining areas, and kitchen equipment clean and organized.
- Cleaned restaurant areas by sweeping floors, wiping tables, and emptying trash receptacles.
Education
Esthetician License - Esthetics
Rise Aesthetic Institute
Colorado Springs, CO09-2026
High School Diploma -
Mauldin Highschool
Mauldin, SC05-2025
Nail Tech License - Nail Tech
Golden Strip Career Center
Mauldin, SC03-2023
Skills
- Lesson planning
- Client communication
- Customer service
- Time management
- Organization
- Problem solving
- Telephone etiquette
- Skin care
- Makeup artistry
Languages
Spanish
Native/ Bilingual
Timeline
Spanish Tutor
Grade Potential Tutoring
06.2025 - Current
Dog Walker
Melissa
01.2023 - 08.2025
Crew Member
Little Caesars
11.2022 - 09.2023
Esthetician License - Esthetics
Rise Aesthetic Institute
High School Diploma -
Mauldin Highschool
Nail Tech License - Nail Tech
Golden Strip Career Center