Job Search Status
Open to workDesired start date: Immediately
Open To Work
Mackenzie Richards
Work Preference
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
2026
2026
years of professional experience
Work History
Cleaner
AirBabyNBaby
09.2024 - Current
- Performed thorough cleaning of Airbnb and residential spaces, ensuring high standards of hygiene and organization.
- Adapted quickly to various cleaning environments, demonstrating flexibility in handling diverse home layouts.
- Communicated effectively with clients to understand specific requirements and preferences for cleaning services.
- Enhanced attention to detail through systematic approaches in completing daily cleaning routines.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Shift Manager
McDonald's
02.2023 - 07.2024
- Supervised daily operations to ensure optimal workflow and team efficiency.
- Trained new staff on operational procedures and company policies.
- Monitored inventory levels and coordinated stock replenishment efforts.
- Implemented safety protocols to maintain a secure work environment.
- Resolved customer inquiries and complaints to enhance satisfaction rates.
Sales Associate
Honey Pot Garden & Gifts
08.2022 - 11.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote sales and create an inviting atmosphere.
- Participated in promotional events and initiatives, driving engagement and increasing foot traffic to the store.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Server
Ted's Cafe Escondido
07.2019 - 03.2020
- Provided exceptional customer service, ensuring guest satisfaction during high-volume shifts.
- Managed food and beverage orders accurately, maintaining a streamlined dining experience.
- Assisted in training new servers on menu items and service protocols.
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
- Developed strong relationships with regular customers, fostering a welcoming atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Receptionist/Service Scheduler
Jackie Cooper BMW and Mini
- Managed front desk operations, ensuring smooth and efficient visitor check-in processes.
- Coordinated appointment scheduling, optimizing time management for office staff and clients.
- Streamlined communication between departments, enhancing collaboration and information flow.
- Provided exemplary customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Crescent High School
Crescent, OKSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Scheduling
- Strong work ethic
- Cash handling
- Guest engagement
Timeline
Cleaner
AirBabyNBaby
09.2024 - Current
Shift Manager
McDonald's
02.2023 - 07.2024
Sales Associate
Honey Pot Garden & Gifts
08.2022 - 11.2022
Server
Ted's Cafe Escondido
07.2019 - 03.2020
Receptionist/Service Scheduler
Jackie Cooper BMW and Mini
High School Diploma -
Crescent High School
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