Mackenzie Richardson
Conway,NC
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
UNC Health Nash
Rocky Mount, NC
04.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported needs of 10+ residents per day
Certified Nursing Assistant
Community Home Care And Hospice
Roanoke Rapids, NC
01.2021 - 04.2022
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Supported needs of 12+ residents under hospice care per day
Waitress
Logans Roadhouse
Roanoke Rapids, NC
01.2017 - 12.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Roanoke Rapids High School
Roanoke Rapids, NC05.2020
Skills
- Companionship and Emotional Support
- Grooming and Bathing Assistance
- Supporting Personal Needs
- Family Support and Assistance
- Responding to Emergencies
- Charting Expertise
- Efficient and Reliable Team Player
- Measuring Bodily Fluids
- Trustworthy Companion
- Complex Problem-Solving
- Compassionate Caregiver
- Recording Vital Signs
Timeline
Certified Nursing Assistant
UNC Health Nash
04.2022 - Current
Certified Nursing Assistant
Community Home Care And Hospice
01.2021 - 04.2022
Waitress
Logans Roadhouse
01.2017 - 12.2020
High School Diploma -
Roanoke Rapids High School