Mackenzie Rigdon
Livingston,TN
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
3
3
years of professional experience
Work History
Kiosk Sales Representative
Verizon
09.2024 - Current
- Utilized company-provided sales tools to track individual performance metrics and identify areas for improvement.
- Resolved customer complaints promptly and professionally, turning negative experiences into positive outcomes.
- Participated in promotional events or initiatives designed to increase brand awareness or drive additional traffic to the kiosk location.
- Increased customer satisfaction by providing knowledgeable product information and offering personalized recommendations.
- Developed strong relationships with customers, fostering loyalty and repeat business through exceptional service.
Personal Assistant
Salena Geist
01.2024 - 08.2024
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Used discretion when handling confidential information.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Improved organizational culture, initiated wellness program that promoted work-life balance.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Entrusted to handle confidential and sensitive situations in professional matter.
Welder
Chuck Dube
08.2023 - 12.2023
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Fabricated shop parts directly from blueprints.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Utilized blueprints and diagrams to compare finished products against design specifications.
- Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
Cook/Cashier
South Decatur Mercantile
07.2022 - 08.2023
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Sales Associate
AutoZone
07.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Newton County High School
Decatur,MS05.2021
Skills
- Goal-Oriented
- Product Demonstration
- Cash handling expertise
- Professional Appearance
- POS System Operation
- Customer Service
- Friendly and Helpful
- Teamwork and Collaboration
- Honest and Dependable
- Time Management
- Strong Communication and Interpersonal Skills
- Problem-solving abilities
- Multitasking
- Active Listening
- Excellent Written and Verbal Communication
- Engaging with Diverse Customers
Timeline
Kiosk Sales Representative
Verizon
09.2024 - Current
Personal Assistant
Salena Geist
01.2024 - 08.2024
Welder
Chuck Dube
08.2023 - 12.2023
Cook/Cashier
South Decatur Mercantile
07.2022 - 08.2023
Sales Associate
AutoZone
07.2021 - 02.2022
High School Diploma -
Newton County High School