Mackenzie Robinson
LEXINGTON,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hospital Service Technician
Agiliti Healthcare
Lexington, KY
10.2023 - 01.2024
- Tested and calibrated medical equipment according to manufacturer's specifications.
- Assisted in the installation of new medical equipment and machines.
- Purged waste from equipment by connecting equipment to water sources and flushing water through systems.
- Responded to service requests from hospital personnel in a timely manner.
- Delivered equipment to specified hospital locations or to patients' residences.
- Troubleshot issues related to computer network connectivity within the hospital environment.
- Maintained records of repairs and services performed on medical devices.
- Checked sterile supplies to detect outdated materials.
- Examined equipment to detect leaks, worn, or loose parts or other indications of disrepair.
- Conducted daily rounds to collect equipment for processing and distributed equipment throughout facility to maintain required levels.
- Ensured that all safety procedures were followed while servicing hospital equipment.
- Conducted regular maintenance checks on all hospital-owned medical equipment.
- Assisted hospital staff with patient care duties by providing patient transportation or setting up traction.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Head Bartender
Top Seed Tennis Academy
Lexington, KY
02.2019 - 08.2021
- Made friendly conversation with customers to provide enjoyable bar experience.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Inspected beverage quality regularly to ensure freshness.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Ensured that all liquor laws were followed during service hours.
- Created signature beverages to increase revenue and patron loyalty.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Effectively multitasked within fast-paced environment.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Checked identification of patrons who appeared under age 30.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Sales Associate
Spencer's Gifts
Lexington, KY
04.2015 - 06.2017
- Worked with fellow sales team members to achieve group targets.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Bagged or packaged purchases and wrapped gifts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Provided accurate information about products, prices and services.
- Adhered to company initiatives and achieved established goals.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Teacher's Assistant
Model City Daycare
Pikeville, KY
07.2012 - 08.2015
- Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Instructed and monitored students in use and care of equipment and materials.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Supervised children and participated with children in activities.
- Assisted faculty members or staff with student conferences.
- Enforced rules regarding student conduct while promoting respect for diversity among classmates.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Provided individualized assistance to students with special needs in the classroom.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Monitored students in class, hallways and cafeteria to enforce school rules.
Education
Bachelor of Arts - Psychology
University of Kentucky
Lexington, KY08-2017
Skills
- Instrument Cleaning and Sterilization
- Regulatory Compliance
- Teamwork and Collaboration
- Mechanical Troubleshooting
- Intermediate Sign Language knowledge
- CPR/AED certified
Languages
sign language
Limited
Certification
- CPR/AED certified
Timeline
Hospital Service Technician
Agiliti Healthcare
10.2023 - 01.2024
Head Bartender
Top Seed Tennis Academy
02.2019 - 08.2021
Sales Associate
Spencer's Gifts
04.2015 - 06.2017
Teacher's Assistant
Model City Daycare
07.2012 - 08.2015
Bachelor of Arts - Psychology
University of Kentucky
- CPR/AED certified
Similar Profiles
Roman CotrutaRoman Cotruta
Logistics Technician at Agiliti HealthcareLogistics Technician at Agiliti Healthcare
Jesse AllJesse All
Biomedical Technician at Agiliti HealthcareBiomedical Technician at Agiliti Healthcare
Brittany JonesBrittany Jones
Hospital Service Technician at Agiliti HealthcareHospital Service Technician at Agiliti Healthcare