Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Robinson

Lexington,KY

Summary

I would like to obtain a challenging position offering me the opportunity for career growth where I can use my acquired experiences as well as my interpersonal and organizational strength. I work well independently and also with others and consider myself reliable, dependable, organized, eager to learn, and enjoy being apart of a team. I will do whatever is needed to help the team be successful.

Overview

13
13
years of professional experience

Work History

Esthetician

Fizz Facial Bar
06.2025 - Current
  • Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
  • Executed a variety of facial treatments, including cleansing, exfoliation, and hydration techniques.
  • Maintained cleanliness and organization of treatment rooms to ensure a safe environment for clients.
  • Educated clients on skincare routines and product usage for optimal results post-treatment.
  • Collaborated with team members to enhance service delivery and improve overall customer experience.
  • Developed strong client relationships through effective communication and follow-up care recommendations.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.

Unit Secretary

Baptist Health Medical Center
01.2023 - 05.2024
  • Coordinated patient admissions and discharges, ensuring accurate documentation and compliance with hospital protocols.
  • Managed appointment scheduling for medical staff, optimizing daily operations through effective resource allocation.
  • Facilitated communication between departments, enhancing collaboration and streamlining patient care processes.
  • Maintained electronic health records with precision, upholding confidentiality and data integrity standards.
  • Oversaw inventory management for office supplies, ensuring availability while minimizing excess costs.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.

Hospital Service Technician

Agiliti Healthcare
10.2023 - 01.2024
  • Monitored inventory levels to keep all medical equipment properly stocked.
  • Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
  • Collaborated with medical staff to confirm availability of medical equipment for patient care.
  • Evaluated medical equipment and recommended upgrades when necessary.
  • Assisted with development and coordination of medical equipment inventories.
  • Provided support to medical staff in resolving medical equipment problems.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Maintained and repaired medical equipment to ensure optimal performance and patient safety.

Head Bartender

Top Seed Tennis Academy
02.2019 - 04.2021

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.

Teaching Assistant

Model City Daycare
08.2012 - 05.2013
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Monitored and supervised 6-12 year olds with daily routine activities.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Supported classroom activities, tutoring, and reviewing work.
  • Oversaw students in classroom and common areas to enforce rules and support lead teacher.

Education

Bachelor of Arts - Psychology

University of Kentucky
Lexington, KY
05.2017

High School Diploma -

Pikeville High School
Pikeville, KY
05.2011

Skills

  • Kentucky licensed esthetician
  • Multitasking and organization
  • Customer service
  • Scheduling
  • Infection control
  • Excellent team player
  • Retail sales
  • Professional demeanor
  • Consultations
  • Medical recordkeeping
  • Verbal and written communication

Timeline

Esthetician

Fizz Facial Bar
06.2025 - Current

Hospital Service Technician

Agiliti Healthcare
10.2023 - 01.2024

Unit Secretary

Baptist Health Medical Center
01.2023 - 05.2024

Head Bartender

Top Seed Tennis Academy
02.2019 - 04.2021

Teaching Assistant

Model City Daycare
08.2012 - 05.2013

Bachelor of Arts - Psychology

University of Kentucky

High School Diploma -

Pikeville High School