Mackenzie Rosequist
Stanhope,NJ
Summary
Committed and hardworking professional with a proven track record at Shoprite of Netcong, excelling in customer service and money handling. Demonstrates strong work ethic and organizational abilities, enhancing customer satisfaction and operational efficiency. Skilled in mentoring staff and managing transactions with utmost accuracy, significantly improving team performance and minimizing discrepancies.
Overview
3
3
years of professional experience
Work History
Cashier/Front End Associate
Shoprite of Netcong
05.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to a clean and safe shopping environment; performed regular sanitation of the checkout area.
- Gathered shopping baskets and carts and relocated to designated areas.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
- Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
Cashier/Busser
Krohg's Restaurant & Brew Pub
06.2021 - 10.2021
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedules and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
Lenape Valley Regional High School
Stanhope, NJ06-2024
Skills
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
Customer Service & Assistance
- Cleaning and sanitizing
- Money Handling
- Written and verbal communication
- Organizational abilities
Languages
English
Native or Bilingual
Timeline
Cashier/Front End Associate
Shoprite of Netcong
05.2023 - Current
Cashier/Busser
Krohg's Restaurant & Brew Pub
06.2021 - 10.2021
High School Diploma -
Lenape Valley Regional High School
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