Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Schlafer

Wilton,WI

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

5
5
years of professional experience

Work History

Guest Service Coworker

Kwik Trip
07.2021 - Current
  • Trained in guest service.
  • Restock inventory.
  • Take out garbage.
  • Clean floors.

Breakfast Server

Riversend Bar & Grill
07.2019 - 12.2020
  • Took customer orders.
  • Brought the order to the customers.
  • Cleaned up, did the dishes.
  • Ran errands for the cooks or did simple tasks.

Ice Cream Server

Kickapoo Paddle Inn
05.2019 - 08.2019
  • Took customer orders.
  • Refilled/restocked items.
  • Made ice cream orders.

Education

Associate of Applied Science - Business Management

Western Technical College
La Crosse, WI
09.2023 - Current

High School Diploma -

Brookwood High School
Ontario, WI
05.2023

Skills

  • Active listener
  • Works hard
  • Excellent customer service
  • Quick learner
  • Organized
  • Respectful
  • Flexible schedule
  • Very detailed with numbers
  • Good at using Excel
  • Detail-oriented
  • Operating technology fluently

Timeline

Associate of Applied Science - Business Management

Western Technical College
09.2023 - Current

Guest Service Coworker

Kwik Trip
07.2021 - Current

Breakfast Server

Riversend Bar & Grill
07.2019 - 12.2020

Ice Cream Server

Kickapoo Paddle Inn
05.2019 - 08.2019

High School Diploma -

Brookwood High School

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Mackenzie Schlafer