Overview
Work History
Education
Skills
Timeline
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Mackenzie Schnettler

Huntsville,TX

Overview

3
3
years of professional experience

Work History

Rigger Helper

REPCON
07.2024 - 08.2024
  • Actively participated in tool box talks which facilitated open communication among team members regarding safety, job tasks, and overall project progress.
  • Improved workplace safety by assisting in proper rigging and lifting of heavy equipment.
  • Followed safety protocols on job sites.

Reservation Agent

Splashway Campground
05.2024 - 07.2024
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.

Lifeguard

Splashway Waterpark
04.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Carhop

Sonic Drive-In
08.2021 - 04.2022
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Education

Bachelor of Science - Nursing

Sam Houston State University
Huntsville, TX
05.2027

High School Diploma -

Sweeny High School
Sweeny, TX
05.2023

Skills

    Good Communication

    Drive-Thru Experience

    Strong Work Ethic

    Effective problem-solver

Timeline

Rigger Helper

REPCON
07.2024 - 08.2024

Reservation Agent

Splashway Campground
05.2024 - 07.2024

Lifeguard

Splashway Waterpark
04.2023 - 08.2023

Carhop

Sonic Drive-In
08.2021 - 04.2022

Bachelor of Science - Nursing

Sam Houston State University

High School Diploma -

Sweeny High School

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Mackenzie Schnettler