MACKENZIE SCUTARI
Wethersfield,CT
Summary
Dedicated and compassionate aspiring social worker with a passion for mental health and eating disorder recovery. Experienced in both academic settings and personal advocacy, with a focus on providing support and resources to those struggling with mental health challenges. Known for strong communication skills, empathy, and a commitment to empowering individuals to achieve mental well-being. Seeking to further my education and training through the Master of Social Work program, with a special interest in mental health care and eating disorder recovery.
Overview
9
9
years of professional experience
Work History
School Social Work Intern
Newington Public Schools
Newington, Connecticut
09.2025 - Current
- Developed individualized support plans for students facing social, emotional, and academic challenges.
- Conducted assessments to identify student needs and strengths, facilitating targeted interventions.
- Collaborated with teachers and staff to create a supportive learning environment for at-risk students.
- Facilitated group therapy sessions, promoting social skills development among peers.
- Implemented crisis intervention strategies to address immediate student concerns effectively.
- Engaged with families to provide resources and support, enhancing student well-being and success.
- Documented case notes and progress reports, ensuring compliance with school policies and regulations.
- Participated in multidisciplinary team meetings to coordinate comprehensive care for students in need.
- Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.
- Maintained confidentiality and ethical standards in all interactions with students, families, and colleagues.
- Introduced anti-bullying and Self-Care programs for all students ages 14 to 18.
Educator
lululemon, West Hartford
09.2022 - Current
- Resolved escalated customer concerns, ensuring satisfaction and fostering brand loyalty through empathetic and effective communication.
- Collaborated with a team to meet and exceed sales goals, driving store performance through strong teamwork and customer service.
- Maintained high standards in visual merchandising and store presentation, ensuring a welcoming and visually appealing environment for customers.
- Led onboarding and training for new team members, creating a supportive and inclusive learning environment that emphasized personal growth and development.
- Managed inventory levels to ensure optimal stock availability, preventing shortages and contributing to efficient store operations.
Senior Shift Lead
Playa Bowls, Glastonbury
04.2021 - 01.2022
- Supervised shifts of up to 15 employees, fostering a positive and collaborative team environment.
- Developed a structured onboarding process with a detailed training manual and performance milestones, improving the integration and productivity of new hires.
- Implemented customer engagement strategies that resulted in enhanced satisfaction scores and repeat business.
Cashier
Buffalo Wild Wings, Wethersfield
11.2016 - 02.2020
- Stocked merchandise and managed opening and closing duties, ensuring operational efficiency and a smooth workflow.
- Resolved guest concerns promptly, maintaining positive customer relationships and satisfaction.
- Handled cash transactions and refunds with 100% accuracy, ensuring proper cash flow and recordkeeping.
- Supported team members in delivering exceptional service, contributing to an overall positive dining experience.
Education
Bachelor of Science - Psychology
Southern Connecticut State University
New Haven, CTMaster of Social Work -
University of Connecticut
Hartford, CT05.2027
Bachelor of Arts - Psychology
Central Connecticut State University
New Britain, CT12.2024
Wethersfield High School
Wethersfield06.2019
Skills
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Counseling & Support Techniques
- Mental Health Awareness
- Public Speaking & Advocacy
- Empathy & Client Engagement
- Crisis intervention
- Individualized support plans
- Case documentation
- Empathetic communication
- Ethical standards compliance
- Conflict resolution skills
- Self-esteem building
- Suicide risk assessment
- Family engagement
- Mental health assessment
Timeline
School Social Work Intern
Newington Public Schools
09.2025 - Current
Educator
lululemon, West Hartford
09.2022 - Current
Senior Shift Lead
Playa Bowls, Glastonbury
04.2021 - 01.2022
Cashier
Buffalo Wild Wings, Wethersfield
11.2016 - 02.2020
Bachelor of Science - Psychology
Southern Connecticut State University
Master of Social Work -
University of Connecticut
Bachelor of Arts - Psychology
Central Connecticut State University
Wethersfield High School