Mackenzie Shiver
Overview
6
6
years of professional experience
Work History
Emergency Room RN
Southeast Health
Dothan, AL
06.2024 - Current
- Performed triage, prioritizing treatment of incoming patients based on acuity level.
- Coordinated care with physicians and clinical staff to prepare for treatment and implement interventions, improving patient care continuity.
- Collaborated with healthcare teams to create personalized treatment plans, enhancing patient recovery.
- Educated patients and families on health management and recovery processes.
- Provided emotional support and comfort to patients and families.
Pharmacy Clerk & Technician
Jack’s Drugs Dothan
Dothan, AL
09.2020 - 10.2023
- Collaborated with pharmacists to ensure medication accuracy.
- Educated customers on proper medication usage and safety guidelines to enhance patient understanding and adherence.
- Delivered friendly and attentive customer service to all clients at pharmacy counter, ensuring a positive experience.
Caregiver
Private Home
06.2022 - 08.2022
- Facilitated daily living activities and personal hygiene to promote client independence and comfort.
- Provided companionship and emotional support to enhance well-being.
- Collaborated with family members to develop and implement personalized care plans.
National Account Assistant - Summer Intern
Coleman Worldwide Moving
Midland City, AL
05.2020 - 08.2020
- Facilitated communication between clients and moving teams, ensuring accurate service delivery.
- Facilitated invoice processing and ensured timely payments to vendors and contractors.
- Recorded transactions in accounting software systems, contributing to financial accuracy.
Education
Associates degree - Nursing
Wallace Community College
05.2024
Associate of Applied Science -
Wallace Community College
05.2020
High school diploma -
Northside Methodist Academy
05-2017
Skills
- Patient assessment
- Treatment coordination
- Collaboration with multiple agencies and departments including case management to facilitate optimal patient outcomes
- Critical thinking
- Time management
- Patient & family empowerment through education & communication
- Emotional support & care
Volunteer Experience
- Key Club, 1 year
- Junior Civitan Club, 1 year
- SAMC Teenage Volunteer, 4 years
Timeline
Emergency Room RN
Southeast Health
06.2024 - Current
Caregiver
Private Home
06.2022 - 08.2022
Pharmacy Clerk & Technician
Jack’s Drugs Dothan
09.2020 - 10.2023
National Account Assistant - Summer Intern
Coleman Worldwide Moving
05.2020 - 08.2020
Associates degree - Nursing
Wallace Community College
Associate of Applied Science -
Wallace Community College
High school diploma -
Northside Methodist Academy