Painting
Hi, I’m
Mackenzie Shreves
Yulee,FL
Summary
Highly motivated and organized Fine Arts graduate with 6 years of experience in administrative support. Proven ability to manage office operations, excel in communication, and deliver exceptional customer service. Eager to leverage design skills and administrative expertise to contribute to a creative and fast-paced environment.
Overview
6
years of professional experience
Work History
Hawthorne Salon
Administrative Assistant
01.2023 - Current
Job overview
- Provided exceptional administrative support, managing day-to-day front desk, office operations, and ensuring smooth workflow.
- Handled over 120 daily client inquiries and appointment scheduling, ensuring positive customer experience.
- Utilized strong organizational skills to maintain accurate records and manage inventory.
Mack Design and Consulting LLC
Graphic Design & Branding Specialist
01.2018 - Current
Job overview
- Founded and operated Mack Design and Consulting LLC, providing graphic design and branding services to small businesses.
- Developed 7+ logos, merchandise, and cohesive branding packages for clients, establishing strong and consistent visual identity.
- Created and implemented successful marketing programs for clients, encompassing total brand image design and consistent updates.
- Contributed significantly through pro-bono design and marketing work for non-profit organizations.
- Increased their year-over-year donations and brand awareness.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
AOC Salon in Ghent
Front Desk Manager
06.2018 - 01.2023
Job overview
- Directed all front desk operations, including supervising staff, greeting over 100 clients, and managing phone calls daily.
- Developed and implemented complex scheduling systems to optimize salon efficiency.
- Demonstrated exceptional problem-solving skills in resolving client concerns and ensuring their satisfaction.
- Streamlined check-in and check-out processes for smoother guest experience.
- Mentored and trained new hires, fostering supportive work environment that facilitated professional growth.
- Oversaw daily cash reconciliations, maintaining accurate financial records for front desk department.
- Optimized room inventory management, resulting in reduced overbooking occurrences.
Education
Old Dominion UniversityNorfolk, VA
Bachelor of Fine Arts
12.2022
University Overview
GPA: 4.0
Skills
- Software Proficiency: Microsoft Office Suite (Excel, Word, PowerPoint), Outlook, Teams
- Communication: Talented verbal communicator with adeptness in telephone and email etiquette
- Organization: Highly organized with proven ability to manage complex schedules and prioritize tasks
- Problem-Solving: Skilled at identifying and resolving issues efficiently
- Additional Skills: Multitasking, creative design development
Awards
- Full Academic Scholarship for Academic Excellence
- Allen Stone Award
Logo/business card Design, Murals,
Designing murals requires a blend of artistic skill, creativity, and understanding of the environment in which they will reside. Murals allow artists to transform vast spaces into captivating narratives. Logos, on the other hand, distill complex ideas and brand identities into simple yet powerful symbols. Crafting a logo requires a deep understanding of the brand's values and objectives, coupled with a keen eye for design and aesthetics. The design of a business card must strike a balance between creativity and functionality while conveying the individual's or company's personality. A thoughtfully designed business card can leave a lasting impression on potential clients and partners, setting the stage for meaningful connections and collaborations.
Interests
Drawing
Golf
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipLocation Preference
On-SiteImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsTimeline
Administrative Assistant
Hawthorne Salon
01.2023 - Current
Front Desk Manager
AOC Salon in Ghent
06.2018 - 01.2023
Graphic Design & Branding Specialist
Mack Design and Consulting LLC
01.2018 - Current
Old Dominion University
Bachelor of Fine Arts