Mackenzie Simmons
Palm Springs,CA
Summary
Professional and creative individual with with over three years experience in restaurant/bar management and over ten years experience in hospitality. Excellent email management, organization and communication skills. Seeking an opportunity that is both challenging and creative.
Overview
11
11
years of professional experience
Work History
Lifestyle Manager / Event Coordinator
Trilogy Polo Club | BlueStar Resort And Golf
07.2021 - Current
- Coordinated florists, photographers, and musicians for events.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Performed event coordination for larger parties and gatherings.
- Hired, trained and supervised volunteers and support staff required for events.
- Consulted with customers to determine objectives and requirements for events.
- Managed event logistics and operations.
GENERAL MANAGER
SANDFISH SUSHI & WHISKEY
01.2020 - 07.2021
- Manage operations for smooth functioning operation while maintaining a high standard of customer satisfaction
- Assisted with interviewing, hiring, training and development of qualified employees
- Swiftly and successfully resolved conflict with customers
- Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the
- COVID-19 outbreak to ensure both employee safety and customer satisfaction
- Created employee schedule to ensure labor hours fall within projected guideline and accommodating numerous employee requests
- Responsible for payroll and cashflow operations.
BAR MANAGER
SANDFISH SUSHI & WHISKEY
01.2017 - 01.2020
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Provided friendly customer service all while remaining calm during periods of high volume
- Happily fulfilled customer orders including off-menu drinks and over 50 food items
- Maintained inventory for all beer, wine and liquor including ordering from Southern, Wine Warehouse, Pacific, and RNDC/ Young’s to insure the bar remained fully stocked with all items
- Created cocktail menus and speciality custom drinks for customers.
BARTENDER
REFUGE BISTRO AND BAR
01.2015 - 01.2017
- Created and fun and energetic environment while maintaining professionalism throughout service
- Ensured customers were treated with respect and resolved any customer conflict
- Worked fast and swiftly to insure drinks were being made quickly and correctly.
MAKEUP ARTIST
INSOMNIAC / TEAM EZ
01.2015 - 01.2017
MAKEUP ARTISTS, MAC COSMETICS
01.2013 - 01.2015
BAR MANAGER
BABA
01.2013 - 01.2015
Education
Makeup Artist Certification - Special Effects Makeup
EI School of Professional Makeup
Hollywood, CA09.2013
High School Diploma -
The Woodlands High School
The Woodlands, TX2010
Skills
- Verbal and Written Communication
- Time Management
- Departmental Operations Management
- Event Management
- Team Leadership
- Project Planning
- Budgeting and Cost Control
- Menu Planning
- Sales Expertise
Timeline
Lifestyle Manager / Event Coordinator
Trilogy Polo Club | BlueStar Resort And Golf
07.2021 - Current
GENERAL MANAGER
SANDFISH SUSHI & WHISKEY
01.2020 - 07.2021
BAR MANAGER
SANDFISH SUSHI & WHISKEY
01.2017 - 01.2020
BARTENDER
REFUGE BISTRO AND BAR
01.2015 - 01.2017
MAKEUP ARTIST
INSOMNIAC / TEAM EZ
01.2015 - 01.2017
MAKEUP ARTISTS, MAC COSMETICS
01.2013 - 01.2015
BAR MANAGER
BABA
01.2013 - 01.2015
Makeup Artist Certification - Special Effects Makeup
EI School of Professional Makeup
High School Diploma -
The Woodlands High School
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