MACKENZIE SNEATH

• Ordered and served beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items and game play.
• Set positive tone for entire golfing experience as first point of contact for incoming guests.
• Utilized communication practices with host staff to optimize customer experience and seating parties in a timely manner.
• Carried out complete opening, closing and shift change duties to keep venue working efficiently and teams ready to meet customer wants and needs.

• Reconciled daily tee sheets, checked in customers and resolved payment discrepancies
• Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.

• Developed professional relationships with members to increase loyalty, retention, and rapport
• Administered point-of-sale applications and trained new team members in customer service and operations details.

• Served food and beverages promptly with focused attention to customer needs
• Worked with POS system to place orders, manage bills, and handle complimentary items
• Set positive tone for entire dining experience as first point of contact for incoming guests
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Served food and beverages promptly with focused attention to member needs.

• Mixed unique and interesting cocktails for customers, including bar specials.

• Used extensive knowledge of beer, wine and spirits to make informed recommendations to members.

• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Set up banquet tables and chairs based on event requirements.

• Arranged linens and table settings according to seating plan and event theme.

• Performed opening and closing duties for events and daily restaurant operations, following a checklist to restock supplies and clean up all service areas.