Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MACKENZIE SPRUTE

Tucson,United States

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

6
6
years of professional experience

Work History

Nanny

Self Employed
08.2021 - Current
  • Assisted children with homework assignments and special projects across different subjects.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Administered basic first-aid and medication in emergency situations.
  • Monitored children's play activities to verify safety.

Manager

Make It Happen Smoke Shop
11.2020 - 07.2021
  • Worked to ensure a neat and attractive sales environment, and created the setup of visual displays
  • Maintained accurate documentation and demonstrated a high level of administrative competence
  • Identified and maximized sales opportunities, and increased customer retention rates
  • Excelled in effective and positive communication with my coworkers and customers
  • Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees.

Front Desk Agent

Casino Del Sol
10.2019 - 09.2020
  • Managed front desk operations and customer interactions
  • Answered phone calls, greeted clients, and handled all front desk responsibilities
  • Addressed guest concerns with ease
  • Officially operated office equipment to prepare faxes, copies, and files
  • Entered lots of guest information daily and keeping the system updated with correct information.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

Cashier Team Lead

Whataburger
02.2018 - 07.2019
  • Worked to achieve high customer satisfaction rates by providing optimal customer service
  • Handled food with sanitation and safety in mind
  • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
  • Settled any customer disputes in a professional and pleasant manner
  • Greeted and served customers with excellent service.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

Premier Charter High School El Paso
06.2018

Skills

  • Ability to Multitask
  • Communication Skills
  • Creativity
  • Problem Solving
  • Time Management
  • Leadership
  • Fast Learner
  • Adaptability
  • Computer Skills
  • Customer Service
  • Data Entry

References

  • Jeanette Sprute, South Western Community College, Email: biogirl73@gmail.com Phone #: (404) 640-1993
  • Kristen T, Make It Happen Enterprise, Email: kristen.makeithappen@gmail.com
  • Sasha Nosrati, Email: nosratisa2000@gmail.com

Timeline

Nanny

Self Employed
08.2021 - Current

Manager

Make It Happen Smoke Shop
11.2020 - 07.2021

Front Desk Agent

Casino Del Sol
10.2019 - 09.2020

Cashier Team Lead

Whataburger
02.2018 - 07.2019

Premier Charter High School El Paso

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MACKENZIE SPRUTE