Mackenzie Stafford
Davis,IL
Summary
To obtain a career opportunity where I can use my previous teamwork, leadership, and communication skills.
Overview
13
13
years of professional experience
Work History
Warehouse Supervisor
Natus Medical Inc.
12.2021 - 07.2025
- Did all the above tasks and managing 15 people
- Approve timecards and ensure employees are on time and leaving at the end of their shift on time
- Report to upper management to give them updates on process improvements and employee's engagement
- Update the leads underneath me every morning with employee absences and PTO so we could arrange employees for full coverage in all areas
- Assist in audits with the Quality team
- Assist with international documents - Tarriff codes, export documents and customs
- Work on continuous improvements and changing workflow for the most efficient process
- Change/update work instructions and QMS documents
Warehouse Lead
Natus Medical Inc.
11.2019 - 12.2021
- Lead employees on daily tasks and lead them in the direction they need to go for the day and evaluate the workload throughout the day.
- Update the OTD report, RTW report, Shipping report, and our production schedule by giving the operations management updates on orders that are shipping for the day.
- Answering phone calls to assist customer service/inquiries on orders and promptly replying to multiple email inboxes
- Warehouse tasks: NCR's, shipping, receiving, order picking, operating the forklift, and cycle counting.
- I was a resource for all employees for any receiving, picking, and shipping questions including daily questions from upper management.
Warehouse Operations Associate
Natus Medical
Middleton, Wisconsin
02.2017 - 11.2019
- Operated forklifts to move inventory across warehouse floor.
- Assisted in inventory counts to maintain accurate stock levels.
- Prepared outgoing shipments by packing products according to specifications.
- Utilized warehouse management systems for tracking inventory movements.
- Trained new associates on operational procedures and safety protocols.
- Generated shipping labels based on customer requirements utilizing UPS Worldship software.
Dietary Aide
Wood's Crossing
07.2012 - 06.2014
- Serving patients food and drinks, cleaning tables, washing dishes, preparing clean-up for the next shift.
- Documenting percentages of food and drink intake for each patient.
Education
High School Diploma -
Brodhead High School
Brodhead, WisconsinSkills
- Shipping
- Picking orders
- Receiving
- Lead responsibilities
- Cycle counting
- NCR
- Rejecting product
- Forklift Operator
- Inventory management
- Warehouse management systems
- Process improvement
- Customs documentation
- Shipping logistics
- Safety compliance
- Team leadership
- Effective communication
- Problem solving
- Employee training
- Time management
- Loading and unloading
- Order picking and processing
Timeline
Warehouse Supervisor
Natus Medical Inc.
12.2021 - 07.2025
Warehouse Lead
Natus Medical Inc.
11.2019 - 12.2021
Warehouse Operations Associate
Natus Medical
02.2017 - 11.2019
Dietary Aide
Wood's Crossing
07.2012 - 06.2014
High School Diploma -
Brodhead High School