Hi, I’m
Mackenzie Stevens
Seminole,OK
Summary
Detail-oriented professional with four years in customer service. Supports company values and prioritizes tasks to meet consumer needs. Self-motivated, organized and professional team player.
Overview
1
year of professional experience
2
years of post-secondary education
Work History
R+R Apparel and Co. Ada, OK
Employee
09.2023 - Current
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Jasmine Moran Children's Museum
Admissions/Gift Shop Cashier
10.2022 - 08.2023
Job overview
- Processed exchanges and returns by processing them in company database.
- Supported front end procedures to keep items well-stocked to prevent shrinkage.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
Betty L. Smith Preschool
Childcare Worker
09.2022 - 05.2023
Job overview
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Promoted good behavior with positive reinforcement methods.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Introduced children to educational games and activities to boost learning.
Education
East Central UniversityAda, OK
Bachelor of Education from Elementary Education
01.2022 - Current
Seminole High SchoolSeminole, OK
High School Diploma
05.2020
Skills
- Merchandise Purchasing
- Loyalty Programs
- Merchandise Selection
- Cooperative Attitude
- Customer Needs Assessments
- Selling Techniques
- Cash Register Operation
- Maintaining Clean Work Areas
- Accurate Recordkeeping
Timeline
Employee
R+R Apparel and Co.
09.2023 - Current
Admissions/Gift Shop Cashier
Jasmine Moran Children's Museum
10.2022 - 08.2023
Childcare Worker
Betty L. Smith Preschool
09.2022 - 05.2023
East Central University
Bachelor of Education from Elementary Education
01.2022 - Current
Seminole High School
High School Diploma
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