Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mackenzie Stoll

Stony Point

Summary

Developed strong analytical and organizational skills in academic and workplace environment, looking to transition into new field. Demonstrated ability in project management and effective communication. Seeking to leverage these skills to contribute meaningfully in collaborative workspace.

Overview

3
3
years of professional experience

Work History

Counter Server

Fort Creamery
05.2023 - Current
  • Provided exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of serving area to enhance operational efficiency.
  • Assisted in inventory management by restocking supplies and notifying management of shortages.
  • Collaborated with team members to ensure timely delivery of products to customers.
  • Adapted quickly to changing priorities during peak hours while maintaining service quality.
  • Processed cash, debit and credit card payments.
  • Managed cash register transactions, maintaining accuracy and security at all times.
  • Trained new employees on procedures, ensuring consistency in service quality across the team.

Busser

Halligans Public House
12.2022 - Current
  • Supported dining room operations by maintaining cleanliness and organization of tables and utensils.
  • Assisted servers by delivering food and beverages promptly, enhancing overall guest experience.
  • Collaborated with kitchen staff to ensure timely replenishment of supplies and materials.
  • Trained new bussers on best practices for cleanliness, efficiency, and teamwork in fast-paced environment.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Reduced wait times for seating, efficiently managing flow of guests during peak hours.

Counter Server

ROCKS Kitchen
11.2024 - 01.2025
  • Collaborated with team members to ensure timely delivery of food and beverages to customers.
  • Learned menu items thoroughly to provide accurate information and recommendations to guests.
  • Developed familiarity with health and safety standards to ensure compliance in food handling practices.
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Restocked counter supplies, condiments, napkins and silverware.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Greeted all guests upon arrival and offered immediate assistance.
  • Packaged and delivered to-go orders and trays for guests leaving restaurant.
  • Processed customer orders and accurately entered into order system.
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Front Desk

Tallman Beach and Pool Club
06.2023 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

North Rockland Highschool
Thiells, NY
06-2026

Skills

  • Team player
  • Effective communication
  • Excellent work ethic
  • Cleaning and sanitization
  • Payment collection
  • Customer service
  • Greeting customers
  • Cash handling expertise
  • Supply restocking
  • POS system operation
  • Time management abilities
  • Equipment maintenance

Languages

American Sign Language
Limited Working

Timeline

Counter Server

ROCKS Kitchen
11.2024 - 01.2025

Front Desk

Tallman Beach and Pool Club
06.2023 - 08.2023

Counter Server

Fort Creamery
05.2023 - Current

Busser

Halligans Public House
12.2022 - Current

High School Diploma -

North Rockland Highschool

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