Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Stratton

Weiser,ID

Summary

Dynamic professional with a proven track record at Idaho Timber, excelling in administrative support and customer service. Adept at data entry and appointment scheduling, I foster positive relationships and enhance team productivity. Recognized for maintaining confidentiality and optimizing office efficiency, I bring a resourceful approach to achieving organizational goals.

Overview

8
8
years of professional experience

Work History

Office Assistant

Idaho Timber
07.2022 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Compiled and analyzed data to produce reports.
  • Edited and proofread documents for accuracy and completeness.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.

Driver

Washington County Ambulance
12.2016 - 09.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations..
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Drove safely in various weather and road conditions to avoid accidents.

Manager

Khardware
03.2019 - 07.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Diploma -

Weiser High School
Weiser, ID
05.2016

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Dedicated team player
  • Administrative support
  • Resourceful
  • Prioritizing work
  • Scheduling
  • Relationship building
  • Spreadsheet creation
  • Event planning

Timeline

Office Assistant

Idaho Timber
07.2022 - Current

Manager

Khardware
03.2019 - 07.2022

Driver

Washington County Ambulance
12.2016 - 09.2023

Diploma -

Weiser High School

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Mackenzie Stratton