Mackenzie Striker
Orlando
Summary
Psychology undergraduate with 8 years of hospitality experience, bringing strong customer service, communication, and rapport building skills to the table. Recognized by guests and management for creating welcoming environments and tailoring support to each individual’s needs. Eager to apply people focused experience, attention to detail, and a calm, grounded presence to a customer centric cannabis retail role.
Overview
4
4
years of professional experience
Work History
Server
Mamak Asian Street Food
Orlando
11.2025 - Current
- Took and processed customer orders accurately and efficiently.
- Advised guests on menu options and provided clarity regarding ingredients.
- Handled customer inquiries and resolved issues to enhance overall satisfaction.
- Assisted team members during busy shifts to ensure consistent service quality.
Barista
The Human Bean
Eugene
06.2025 - 11.2025
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Assisted customers with menu selections and special requests.
- Maintained calm demeanor during high-volume periods and special events.
- Monitored inventory levels of supplies and restocked as required.
Supervisor /Crew Team Member
Eggdose
Orlando
04.2024 - 05.2025
- Trained new staff on crafting coffee beverages, gourmet egg sandwiches and customer interaction standards.
- Assisted in launching the first Eggdose location, supporting brand expansion and community engagement.
- Followed food safety guidelines while handling and serving food items.
- Adapted to flexible conditions by working outdoor pop ups at local farmers markets on the weekends.
Server
The Wharf
Kissimmee
05.2022 - 04.2024
- Delivered exceptional customer service in a high volume, live music seafood bar.
- Demonstrated composure and professionalism during busy service periods.
- Verified guest identification to ensure compliance with age restrictions for alcohol service.
Education
Some College (No Degree) - Psychology
Valencia College
Orlando, FLSkills
- Hospitality expertise
- Time management
- Multitasking and organization
- Team collaboration
- Communication skills
- Problem solving
Timeline
Server
Mamak Asian Street Food
11.2025 - Current
Barista
The Human Bean
06.2025 - 11.2025
Supervisor /Crew Team Member
Eggdose
04.2024 - 05.2025
Server
The Wharf
05.2022 - 04.2024
Some College (No Degree) - Psychology
Valencia College