Mackenzie Sturdivant
Virginia Beach,Virginia
Summary
Skilled litigation support professional well-versed research and due diligence, fact investigations and records management. Professional writing and editing, data organization and documentation strengths.
Overview
9
9
years of professional experience
Work History
Insurance Defense Litigation Paralegal
Carr Allison
10.2023 - 04.2024
- Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
- Increased case efficiency by streamlining document management and organization processes.
- Ensured accurate record-keeping by maintaining up-to-date case files, both physical and electronic formats.
- Assisted in obtaining key evidence through subpoenaing records from various sources such as financial institutions or medical providers.
- Supported attorneys during trial proceedings, ensuring the availability of key exhibits and witnesses when needed.
- Organized evidence, exhibits, motions, and subpoenas to support cases and prepare for trial.
- Drafted pleadings, motions, and briefs in compliance with court rules, leading to successful outcomes in numerous cases.
- Collaborated closely with attorneys to develop case strategies that aligned with client objectives, resulting in positive outcomes for clients.
- Offered tech support to multiple legal assistants, paralegal, and attorneys.
- Conducted office trainings regarding medical chronologies, medical records, medical billing, and health insurance liens.
Litigation Paralegal
Morgan & Morgan
01.2022 - 10.2023
- Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
- Increased case efficiency by streamlining document management and organization processes.
- Ensured accurate record-keeping by maintaining up-to-date case files, both physical and electronic formats.
- Assisted in obtaining key evidence through subpoenaing records from various sources such as financial institutions or medical providers.
- Supported attorneys during trial proceedings, ensuring the availability of key exhibits and witnesses when needed.
- Maintained client satisfaction by providing regular updates on case progress and addressing concerns promptly.
Litigation Paralegal
Farah And Farah
07.2021 - 01.2022
- Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
- Increased case efficiency by streamlining document management and organization processes.
- Ensured accurate record-keeping by maintaining up-to-date case files, both physical and electronic formats.
- Drafted pleadings, motions, and briefs in compliance with court rules, leading to successful outcomes in numerous cases.
- Completed electronic court filings at state and federal levels.
- Maintained client satisfaction by providing regular updates on case progress and addressing concerns promptly.
Case Manager
The Law Offices Of Ron Sholes, P.A.
01.2020 - 03.2021
- Reduced claim processing time by effectively managing a caseload of personal injury claims.
- Enhanced client satisfaction by effectively managing personal injury cases and providing regular updates on case progress.
- Served as a liaison between clients, attorneys, insurance companies, and other parties involved in personal injury cases – enhancing overall efficiency within the practice.
- Demonstrated adaptability by successfully handling a diverse range of personal injury cases, including motor vehicle accidents, slip and falls, and medical malpractice claims.
- Drafted persuasive demand letters on behalf of clients seeking compensation from insurance companies or other responsible parties following personal injury incidents.
Legal Assistant
The Law Offices Of Ron Sholes, P.A.
01.2020 - 04.2020
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Provided valuable training and support to junior staff members as needed, fostering a collaborative work culture that promoted professional growth for all team members.
Client Services Representative
Adaptive Law Firm
06.2016 - 02.2017
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Organized documents to manage paper and electronic filing systems of clients.
- Hand filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and trial.
Receptionist
John L. Scott
01.2015 - 02.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Relationship Banker
Opus Bank
01.2016 - 06.2016
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
Teller
US Bank
05.2015 - 01.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Education
Associate of Arts - Paralegal Studies
Kapi'olani Community College
Honolulu, HIAssociate of Arts -
Whatcom Community College
Bellingham, WASkills
- Drafting Pleadings
- Case analysis
- Court filings
- Document Preparation
- Client Communication
- Microsoft Office
- Discovery Management
- Proofreading
- Calendar Management
- Document drafting and filing
- Task Prioritization
Timeline
Insurance Defense Litigation Paralegal
Carr Allison
10.2023 - 04.2024
Litigation Paralegal
Morgan & Morgan
01.2022 - 10.2023
Litigation Paralegal
Farah And Farah
07.2021 - 01.2022
Case Manager
The Law Offices Of Ron Sholes, P.A.
01.2020 - 03.2021
Legal Assistant
The Law Offices Of Ron Sholes, P.A.
01.2020 - 04.2020
Client Services Representative
Adaptive Law Firm
06.2016 - 02.2017
Relationship Banker
Opus Bank
01.2016 - 06.2016
Teller
US Bank
05.2015 - 01.2016
Receptionist
John L. Scott
01.2015 - 02.2017
Associate of Arts - Paralegal Studies
Kapi'olani Community College
Associate of Arts -
Whatcom Community College
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