Summary
Overview
Work History
Education
Skills
Timeline
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MacKenzie Thompson

Huntersville,NC

Summary

I am currently a DCP trainer with a degree in Film Studies. I have experience with script coverage, and set design as well as classroom hours as a production assistant, production designer, editor and 1st assistant camera. I've been involved in over 20 community theater productions spanning over 11 years in a variety of rolls such as lead, chorus, stage manager, or set design. I’m looking to continue my career with Disney!

Overview

4
4
years of professional experience

Work History

Castmember - Disney College Program

Disneyworld
05.2023 - Current
  • As a trainer, provided on-the-job training for new cast members, oftentimes becoming their first cheerleader in their new role
  • Turned guest concerns into positive experiences every time possible
  • Worked in various roles (sales, support, runner, Trainer) at World of Disney servicing guests
  • Excelled in a high pressure, fast-paced environment
  • Received a Mousters in The Magic of Storytelling
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude

Desk Receptionist

Emergency Desk, Housing and Resident Life, UNCW
08.2020 - 05.2023
  • First line of defense for all student issues, requiring judgment on the best way to address a variety of situations
  • Responsible for providing security in the location
  • Required problem solving, analytical thinking, and organizational skills to determine best use of emergency protocols
  • Assisted residents with moving in/out
  • Processed emergency maintenance requests

Summer Intern; Script Coverage

Vertigo Entertainment & Media
05.2022 - 08.2022
  • Provided script/film/book coverage and analysis for features and TV
  • Compiled reports of upcoming projects and film news
  • Gained development experience
  • Interacted with leadership during training sessions.

Hostess

Duckworths
05.2021 - 08.2021
  • Greeted customers; seated guests and managed seating charts
  • Ensured online orders were accurate.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Education

Bachelor of Arts in Film Studies -

UNC – Wilmington
05.2023

Skills

  • Writing; Creative and Factual
  • Word, PowerPoint, Outlook, Zoom, Excel, Adobe Premiere
  • Leadership
  • Customer service
  • Television and Film Experience
  • Drafting prop lists, run sheets and stage directions

Timeline

Castmember - Disney College Program

Disneyworld
05.2023 - Current

Summer Intern; Script Coverage

Vertigo Entertainment & Media
05.2022 - 08.2022

Hostess

Duckworths
05.2021 - 08.2021

Desk Receptionist

Emergency Desk, Housing and Resident Life, UNCW
08.2020 - 05.2023

Bachelor of Arts in Film Studies -

UNC – Wilmington

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