Mackenzie Tucker
Milton,FL
Summary
Proven professional with a track record of enhancing customer service and financial operations at Santa Rosa County Federal Credit Union. Excelled in money handling and deposit management, while demonstrating exceptional teamwork and courtesy. Achieved significant improvements in transaction efficiency and accuracy, ensuring client satisfaction and trust.
Overview
3
3
years of professional experience
Work History
Bank Teller
Santa Rosa County Federal Credit Union
Milton, FL
06.2022 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Records Management Specialist
Pensacola State College
Pensacola, FL
08.2021 - 06.2022
- Scanned paper documents into computer and assigned identification numbers.
- Managed file archival and information retrievals.
- Utilized Synergy to scan and clean up project documents.
Education
High School Diploma -
West Florida Baptist Academy
Milton, FL05.2021
Skills
- Professionalism and Courtesy
- Money Handling
- Deposit and withdrawal management
- Cash counting
- Time Management
- Teamwork
Timeline
Bank Teller
Santa Rosa County Federal Credit Union
06.2022 - Current
Records Management Specialist
Pensacola State College
08.2021 - 06.2022
High School Diploma -
West Florida Baptist Academy